A friend suggested that I comment on a post Confessions of a Pack Rat (aka My Document Retention Policy). Which I did, but then thought to recreate the comment as a post here because, retention (at least of emails) is a theme I come back to from time to time on my blog.
So, here goes: like diamonds, email (and all electronic copies of documents, letters, etc.) are forever. Unlike diamonds, everyone can afford to have them and keep them – and everyone does. If you really delete an email or an old draft of something, guess who will have it for sure: the guy suing you (or defending your suit).
We had a case in our office in which our client got a multimillion dollar settlement from a fortune 100 company in part because our client kept everything electronic and the defendant had a “retention” policy that, in those days, caused them to delete old email. The defendant made assertions in various legal filings based on the statements of their employees, which turned out to be completely false when the old emails were produced (by my client). Defendant’s credibility was, of course, completely undermined.
See also my posting Email is Forever for a similar story about instant messaging.
Having said that, not everything is electronic. Careful attorneys often purge their paper files after a transaction for a variety of reasons. One reason is that saving all those forests of paper is expensive (Iron Mountain loves it, of course). Another reason is the one that several comments pointed to: in a litigation, some very bright graduate of some elite law school will doubtless be looking for the worst possible interpretation of everything.
A story that I heard some time ago involves Larry Sonsini, one of the name partners in the venerable Silicon Valley law firm of Wilson, Sonsini, Goodrich & Rosati. As the story went, he was being deposed in connection with a securities fraud case. Plaintiff’s counsel pointed to a draft document that had the letters “BS” written in Mr. Sonsini’s handwriting in the margin and asked pointedly what that could possibly have meant. Sonsini, is said to have paused, looked at the document, and responded, “Bob Short to review.”
Having said all this, I keep everything, including my handwritten notes. For better or worse, I need these things (including my notes) to remember accurately decisions, analysis and facts. Like Fred Wilson (author of Confessions of a Pack Rat), I have been deposed, been a witness and had to produce documents (including my handwritten notes). I have never regretted it, and in two cases, my handwritten notes (made contemporaneously with events then long gone) proved critical to my client’s case.
Back to email for a moment, emails seem to be a place where people will write all sorts of things that they would never say or write in a more formal letter. Be careful what you write and to whom you send it. Also be aware that whatever you send can be forwarded with ease (or with negligence). Finally, be aware of blind copies. You do not know who is getting the same email you just received.