Online Identity and The National Broadband Plan

 

Controlling your online identity is a really big deal – for a lot of reasons. Among other things, no one wants to be the victim of fraud, or constant spamming, or unwanted behavioral advertising.

It is probably no surprise that the National Broadband Plan contains several recommendations to Congress and the FTC for regulatory action in this area. Where these regulations come out will affect many things (online advertising is obviously one thing that will be affected).

Here is a partial list of the things the Broadband Plan is recommending in the privacy space:

Congress and the FTC should clarify the relationship between users and their online profiles by regulating the obligations of firms that collect personal data have to consumers in terms of data sharing, collection, storage, safeguarding and accountability.

 

Congress should consider helping spur the development of trusted “identity providers” to help consumers in managing their online data to maximize privacy and security.

 

The FCC and the FTC should jointly develop principles to require that customers provide informed consent before their information is shared with third parties.

 

The FTC and the Federal government should put additional resources to work to combat identity theft and related problems.

 

The Federal government should investigate establishing a national framework for digital goods and services taxation.

 

These rules, when adopted, will affect the entire U.S. online community. If you are working on a social network product, and your business plan involves monetizing personal information about the users of your social network, guess what: regulations yet to be adopted may make or break you. If you are starting a company in the online security space, these regulations yet to be adopted are likely to have some thing to say about what your product must (or can’t) do. If you are not using a opt in system right now, the upcoming regulations could cause you to revamp your processes.

The not so yuck charts....

After the gloomy graph from a couple of weeks ago, I was hoping to share a silver lining in the dark cloud that seemed to be the state of the VC Industry.  Riding to the rescue was the spectacular set of analysis on exits in the technology space (software, hardware, consumer informatics) over the last several years, presented by Cindy Moore of Silicon Valley Bank at the Tech Talk Tuesday Event at the Emerging Enterprise Center. Follow the link to download the full report: http://www.emergingenterprisecenter.com/~/media/Files/EEC/Event /2010/SVBA_Research_Technology_June_2010_TTT.ashx

SVB's analysis shows that after the Tech Bubble the software and the hardware sectors have been steadily recovering with exit multiples in 2009 equaling 2.3X and 1.3X for software and hardware sector respectively. Consumer Informatics had a crazy up year in 2004 (think Google = 80X average!) but since then exits have settled to 2.7X in 2009. SVB's in-depth look at the exits warrants further commentary. Any thoughts?

Here are some excerpts from the presentation - Source: SVB Analytics & Dow Jones/VentureOne

 

Posted using BlogPress from my iPad.

 

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The Superseed Debate and New Fund Structures

Andy Payne put me on to this blog, which I admit is not one that regularly read, but Paul Kedrowsky wrote a post and it, with the attendant comments, gives a good picture of the debate around the supersede phenomena. My subjective sense is that a lot of the action is in fact at the superseed level.

Chris Sacca, who dropped a comment, has this to say about the superseed investment world:

While we are at it though, what your piece doesn't really recognize is that companies backed by Super-Seed funds don't have to IPO or see extraordinarily remarkable exits for everyone involved to have had a great outcome. This week, for example, I sold a company for $20m which I backed at a $2m post two years ago. I will take returns like that all day despite how dreadful they would seem to a traditional VC.

This is half of the question that I left on Andy Payne’s blog about certain kinds of investment just not needed “traditional” VC investment. In the end they don’t make sense for traditional VC funds.

At the other end of the spectrum, investments that consume large amounts of capital and need a long lead time to exit also don’t really make sense for “traditional” VCs. The best examples I can think of for this type of situation is renewable energy projects. Without a robust IPO market to pass these companies onto (after some level of initial investment and business progress), these investments don’t make sense in a 10 year fund.

This might account for what I believe is the low level of investment in the cleantech and renewables space.

We need more diverse fund structures to address the current opportunities.

Broadband, Healthcare and the Cloud

Yesterday I attended an MHT on Health IT and the cloud. There are a couple of takeaways. 

First, and no surprise here, cost reductions are what is likely to drive adoption of cloud technologies by hospitals. But, privacy and security concerns are going to make the rate of adoption very slow. 

Second, and I think more interesting, there were three early stage health care IT companies that did what MHT refers to as “fast pitches”. One had a technology for storing and sharing images (such as MRI scans) across practice groups etc. Another was using on-line games (think Farmville) to deliver enhanced healthcare. The first game was aimed at improving weight loss. The third was providing on line video plus data interactive consultation between patient and doctor. 

The thing that struck me is that every one of these companies will be affected directly by the rules and regulations to be promulgated under the National Broadband Plan

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The National Broadband Plan

The National Broadband Plan could be the best kept secret in entrepreneurial ecosystem. If you know about it, read no further. If you don’t (and that is most people including entrepreneurs and investors directly affected by it), you almost certainly need to read further. The National Broadband Plan could be the most entrepreneur and investor friendly thing the Feds have going. And, it will affect every business (and consumer) that uses broadband.

Fortunately, this is the beginning and it is not too late to get into the details. I met with Stuart Brotman (perhaps the country’s leading authority on the Broadband Plan) the other day. He made a good point. Knowing about the Broadband Plan now is like knowing about the impending adoption of the Internal Revenue Code in 1906 (I think). And, it will be just as important.

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You say % and I say #...

Every time I hear a founder or entrepreneur say they want to give X percent  of their company to this team member or that investor - I cringe a little.  Why?

Percentages are fixed, however #'s are always changing.  When a founder is promising a consultant, advisor, team member, investor (or whomever) a percentage of the company he/she is no doubt promising them a percent of the company at that point in time (so if there are 1,000 outstanding and issued shares, 20% would be 200 shares).  However, the pie is always growing so that 1,000 shares today might be a 1,000,000 shares in the future and that 20% is all of a sudden 200,000 shares. 

Now you're probably wondering, PT are you seriously saying that someone could have a credible argument that the 20% of 1,000 shares could be extrapolated to mean 20% of 1,000,000 shares?!! Get real.

I'm not saying it does, but depending on the facts and the circumstances, someone could very possibly make an argument that it might. Also, if it does or does not is besides the point.  Take this in the perspective of an exit or a large round of VC financing.  You really want this joker showing up a week before you close the deal with a document or a written agreement stating that you promised him/her X% of your company?  Granted, it might not be a very credible argument, but it's going to take either time or money (or most likely a lot of both) to make this go away and even worse it will create doubt in the mind of the investor/buyer, at the very worst could crater the deal.

Promising someone X% of your company? Don't do it - you'll sleep easier and so will your lawyer.

Friends and Family - Part Three

After all my blather about how friends and family financing is the easiest and most common source of financing for start-ups a reader sends me the article:  Keys to luring investors: Simplicity and persistence

It's a great read in its own right and Seth Burgett has some excellent advice on a) how to get a start-up off the ground and raise some capital and b) no nonsense tips for would be founders. 

But one thing mystified me...the fact that he stays clear of freinds and family financing...well I thought about it a bit more and for Seth Burgett it makes sense...Why?

1) He's rich - he fronted what would usually be covered by friends and family fianancing himself.

2)  He's a rock-star as far as institutional investors are concerned - among other things, he led development for surgical robot company that eventually went public ! 

So here's my "rockstar-millionaire" exception to the path of family and friends financing:  If you already took a company public,  made your millions, and in the eyes of the VC and Angel community you/re a rock-star founder you might not go the family and friends financing route.

What will get funded?

 

I did a brief presentation to a small group of med device execs the other day. After getting through the remarks that I expected and answering the questions that I expected, mostly on the state of the venture economy, a question which I should have been prepared for, but wasn’t, came up: “What do you think will be hot this year?” Meaning, what spaces will get the investment dollars. 

The first half of my answer was easy: Capital efficient projects will get funded.

The next observation, however obvious, had not really occurred to me: Projects that are not capital efficient will not be funded. Three spaces that are not capital efficient are (1) biotech, (2) renewable energy and (3) clean tech (maybe that is part of renewables).

No one can be surprised that in an era of fewer and smaller funds, it is hard to get large capital intensive projects financed. 

The unfortunate thing is that Boston is biotech central and as a tech community we have placed a huge emphasis on green technologies. (Rightly so, in my opinion since ultimately the world is going to be constrained to go green or die.) But it (a robust funding environment for these technologies) ain’t going to happen any time soon.

Why? Because it makes more sense for VCs with limited funds and ten year fund lives to fund mobile apps and twitter derivatives than to build alternative energy sources.

I am not sure, but I would bet that if we were all somehow making a thoughtful decision around what makes sense for society to pursue, I can’t believe we would set up system that rewarded the 299,999th iPhone app before it rewarded the next renewable source of electricity.

Maybe I’m wrong: All in favor of more iPhone apps please send me a comment.

The "Yuck Chart" and other thoughts...

US Venture Capital Returns: Inception to 3/31/08

Source: Venture Economics, Prof. Paul Gompers HBS      n=1927

Yes… you might want to avert your eyes for this one.

The chart above was first brought to my attention by David Aranoff of Flybridge Capital and geekvc.com fame at a recent ENET event, where he coined it quite appropriately the “Yuck Chart” (a full presentation on the state of Venture Financing can be found on David's blog). Based on this, only the top 25% of VC companies have made a profitable return. The rest have lost money. The chart is even more skewed when you factor in the exit multiples from the milk and honey days of the internet boom.

David posits quite logically that this is a result of something going terribly wrong along the way…and I don’t think he was talking about just the economy. The VC model went from being one where an overabundance of great ideas and an undersupply of capital resulted in only the best ideas being funded to one where an overabundance of similar ideas and an oversupply of capital results in nearly every good idea being funded. Literally, there was just too much cash chasing ideas that just were not up to par. As a result today there are too many entrepreneurs out there who fairly, given the experience over the last decade or so, believe that their ventures are prime candidates for VC financing. Unfortunately, they just might be wrong, 

And with the emperors slowly realizing that their fine new clothes might not be what they originally thought they were, entrepreneurs who think that their venture is VC fundable or a good candidate for VC funding might do well to take a long hard look at their company/start-up and ask if they fit the “best” idea or “good” idea model. From the looks of it from a VC investor perspective, "good" might just be enough for VC funding in the future.

Since I generally hate playing hide the ball, look for a future blog entry that helps shed some light on determining whether VC money is right for your company….

Family, Friends, Raising Capital and the SEC - Part Duex

My recent post on family and friends financing generated a few comments and questions, mainly off-line.  One reader commented on how the blog really zeroed in on what he perceived was a really under-served area of financing for start-ups.  To think about it, he's absolutely correct - the most common form of financing is the family and friends kind, of which only a very few will make it to an Angel round and even fewer to a VC round (just the way it is), and it's the one round of financing that founders generally shy away from legal counsel.

One question that did come up - what's the treatment of these financing rounds by the SEC and the state securities authorities?  Well - I have to say that I will have to give you the maddening answer of "it depends" on this one, here's my response from a comment to the blog:

"Security law questions though seemingly banal are quite complex below the surface and answers can be incredibly fact specific. You not only have to worry about the federal securities law but also "blue-sky" securities law in each state. My fellow bloggers article on this issue (see http://www.emergingenterprisecenterblog.com/2010/05/articles/startup-issues/thinking-about-selling-securities-consider-this/) might be a good starting place. Feel free to contact me or any of the other lawyers at the emerging enterprise center if you want to have a more detailed discussion on your particular situation."

Apart from this, Scott Edward Walker's recent article in Venture Beat also sheds some light on this issue and the dangerous notion of advertising that you are raising capital via facebook/twitter (one word....DON'T!)

If there's one thing I hope you all do take away from these blog entries, and the links.....please talk to a corporate lawyer before you go down the path of raising capital, even if the source is friends or family.

 

 

Seed Notes and Bad Signals

 I have been giving more thought to this issue of signaling and VC seed notes. As I have pointed out before there is a lot of chatter about it in the blogosphere. My initial thinking in an earlier post was that this is really much ado about nothing.

I was going to leave it at that, but one of my partners passed along a rumor to the effect that one of the top tier VC funds in Boston was pursuing (or considering pursuing) the following strategy. They, apparently, propose to do a whole bunch of seed notes with the intention of following up with an A round on only a small fraction of the seeded companies. I don’t believe this is likely to be good for entreprenuers

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Get out there and meet some people...

Hope all of you had a good Memorial Day weekend. Last Thursday was a little crazy. There was work of course , but I was also leaving for a four day trip early Friday morning which necessitated me driving for 7 straight hours so I knew that a good night’s sleep was essential. However, I also I wanted to attend the TIECON event the night before. TIE just does a fantastic job putting together entrepreneur events through the year, many hosted at the EEC, and it all culminates in the excellent TIECON East event. The catch was I knew that attending TIECON would mean a late night and a rough next day (that is how good the event usually is!). As I was mulling over the problem, I got an email notifying me of the Yaddapalooza event hosted by Boston Innovation and Pinyadda conveniently happening right across from our Boston offices in the Seaport District. Hmmm….

A few minutes later – my blackberry dings – it’s an email from a “sharp as nails” entrepreneur, he just flew into town and is attending the "Lean into Spring" event hosted by Mass Challenge and wanted to discuss his company and future plans. Could I meet up? – You bet!  I get there and the place is packed – you would think there was a party happening. The excitement level is high and people are talking about their start-ups and ideas for future ventures and all I have to say is….Now here is a sign of a healthy start-up ecosystem. (click here for an article about the event posted at MHT )

Just think about it – for a fledgling start-up the most important asset really is its people (some would argue its technology, but making a business work and attracting investors goes well beyond that). Its people that make up your core team, people who help develop your product and business, people who serve as advisors and mentors and people who finance your plans.  Bringing these people together, you need not only venues, but also events and supportive sponsors, along with interested participants. 

Consider this, last Thursday in the Boston area, there were at least three different events, at three different locations (and my guess is all of them were as jam-packed as the “Lean into Spring” event) all trying to bring together entrepreneurs, advisors, investors (aka: people!). I would venture further and say that the audience at the three events were probably very different in terms of demographics and perhaps the business lifecycle of their ventures, but the key common component is that they were all either involved in or supporting an entrepreneurial enterprise. If nothing else, this points to not only a thriving start-eco system, but a diverse one to boot. We are lucky enough to live and work in one of the few diverse and thriving start-up ecosystem that has the resources to be able to sponsor and foster groups and events aimed at entrepreneurs.

It’s at events like these that you meet the person who has been struggling to find the application for the technology that your start-up needs, it's where you meet the CEO that can take your company to the next step, it’s where you meet the advisors and partners who have the same vision for your company as you do.  It’s where you meet other players who have had the same idea you had and are trying to make it into a reality and sometimes two heads work better than one. So as the moniker says…get out there and meet some people. After all, VCs and angels invest in people not companies.

The Time Value of Vesting Options

 Jeff Bussgang has a recent post on why vesting schedules should anticipate the time to exit (the gist of it is that vesting should align VC and employee expectations). In his post he notes that time to exit these days is 6 to 8 years.   His fund is likely performing better than the industry because it is more like 8 than like 6.

In response to a comment from me the effect that vesting should be more keyed around expected milestones than arbitrary time frames, he notes that this is what employees get a salary for. Here is the quote:

Employees get paid salaries to deliver results and cash or stock bonuses help focus on milestones. Stock options are really about earning into equity ownership over time. That equity value is only really realized at exit.

I gave this some thought and I agree and disagree. Options, like money and everything else, have a time value and are only motivating if the option holder really thinks she has a decent chance of actually realizing on their value in this lifetime.

Here is a comment to Jeff Busgang’s post from Healy Jones,

Jeff, this is crazy talk! Keep your hands off my vesting schedule; it seems really long to me as is. ;)

Many of the early employees are not likely to be there in 6, let alone 8, years. (No doubt some will.) Many people who are highly suited for the early stage environment and can (and do) make significant contributions are not well suited for the middle or later stage environments.   A classic example is the first CEO. Let’s be honest, a lot of these folks make a real contribution then get moved on. 

Another point is that many people take employment with start-ups for the equity and not for the salary. My sense is that start-ups don’t pay what IBM or Google pay for the same resumes. The equity is an important (perhaps critical) part of the compensation for the day to day work (for which they are being underpaid in the sense that they could get more cash from Microsoft).

So, my point is that pure time based vesting (whether it is slow or fast) does not make sense because it does not compensate for the work done and the contribution made. I have noted this before from the point of view of founders with co-founders or employees that do not perform.

Milestone vesting may not make sense because milestones can sometimes be hard to define and they can be all over the place. 

So, perhaps some amount of time that makes sense in terms of the horizon in which the employee is expected to make a material contribution is a sensible compromise. Whether that should be 2 years, 4 years or 8 years, perhaps depends. 

Jeff is probably right to point out that the industry seems to have settled on 4 because it reflected some sense of historical time to exit.  That does not mean that we have to live with the logic and change the time frames. 

I work with a lot of very early stage companies and as among founder and very early contributors the vesting time frames vary dramatically. Very short time frames (such as one year or even less) and milestone vesting is common. The reason for this is the one I originally gave. Very early stage companies need to get work done, they can’t pay dollars so they pay equity. In this situation, vesting has to make sense in terms of expected contribution. When the contribution is made, you get your stock. 

If you want to hire W2 employees (people looking to work for a salary) and you want to keep them around, pay the salaries, provide the benefits, and vest the options at a slow rate because the options will be one more good benefit, like a 401K.

Many start-ups would like to be at the stage where this is the need. Unfortunately, the nature of the animal is that there are a lot of other phases you have to go through to get to this place. Vesting is one tool you can use to attract people to work for you for less cash than it might otherwise take. Vesting has a time value. The longer it takes the lower the value to the employee and therefore the lower value options have as a form of currency.