Of Froth and Bubbles

Sometimes I tend to think that bubbles are all bad.  I keep a book on my shelf titled "Extraordinary Popular Delusions and the Madness of Crowds" by Charles Mackay, LLD.  This book was originally published in 1841.  I read portions from time to time to remind myself that bubbles (including those in the South Sea) come and go.

Sometimes it is good to be reminded of the past -- even if you lived through it.  Here is a link to a lengthy, but thoughtful, blog post on the "bubble" of the late '90s.  Peter Thiel's Startup Class Notes.  My favorite quote from this post is "Bubbles arise when there is (1) widespread, intense belief that’s (2) not true."  This is, of course, in different words what Mr. Mackay might have said about Dutch Tulips or witches in Salem.

It seems to me that bubbles (good, bad or indifferent) airse when there is a lot of money hanging around with the result that people do irrational things with it.  The recent $646 million lottery is a good example.  As the pot got bigger the odds got smaller, but the rate at which money poured in increase.  More money chasing smaller odds?  Go figure.

Congress has just passed, and the President has just signed, a new law that is supposed to support capital raising by smaller companies.  It contains the so-called crowd-sourcing provisions that have gotten so much press.  It will be seen if this does something or nothing for small companies, but one thing it might do is send a lot of small investor money chasing every smaller odds of success. 

 

 

 

 

Net Neutrality - The SEC Finally Comes Around

Lawyers read exciting periodicals such as SEC No-Action Letter Weekly (published by Wolters Kluwer see www.wolterskluwerlb.com.).  Normally, I would not bore you with this stuff, but this week the lead article had the titillating title of “Staff Reverses Position on Net Neutrality Shareholder Proposals.” 

Apparently, the SEC has finally come around to the notition that net neutrality is a really important issue.  I have included three of the salient paragraphs below.

The SEC’s Division of Corporation Finance has advised Sprint Nextel Corporation and AT&T Inc. that they may not omit from their proxy materials shareholder proposals that ask the companies to publicly commit to operate their wireless broadband networks in accordance with network neutrality principles.  The staff explained that, due to the sustained public debate over the last several years about net neutrality and the Internet, and the increasing recognition that the issue raises significant policy consideration, the proposals may not be omitted in reliance on the ordinary business exclusion.

AT&T wrote that the proposal represents an attempt to repackage substantially similar proposals about its network management practices, which the staff, in the past, has concluded were excludable as ordinary business.  In AT&T’s view, the proposal would directly interfere with its network management practices and would seriously impair its ability to provide wireless broadband service to its customers.  AT&T also sought to omit the proposal under Rule 14a-8(i)(2) on the basis that it would impair the company’s ability to comply with federal wireless licensing requirements.

AT&T said the proposal cited the same reports as in a 2011 proposal and that the only substantive addition was a citation to a 2011 survey that presents statistical information similar to that presented in the January 2010 report and cited in the 2011 proposal.  AT&T challenged the notion that net neutrality has emerged as a consistent topic of widespread public debate that would reflect a significant policy issue for purposes of Rule 14a-8(i)(7).

The point is that stockholders of public companies can propose that the stockholders, at the company’s annual meeting, adopt a resolution directing the company to observe principles of net neutrality.  It will be interesting to see how many, if any, companies include this type of resolution and if any of them pass.

Don't Move to the Valley Yet - Quarterly Review of Venture Deals in New England and Silicon Valley

The bad new is that I have taken a blogging holiday since February 2.  The good news is that the holiday is the result of being pressed on client matters and business travel (including to China).  But, it is time to come back. 

As I have done each quarter for some time, this blog presents a comparison of the published statistics relating to venture deals from my firm, Foley Hoag LLP, and the west coast firm, Fenwick & West LLP.  This time I am not including Cooley LLP because their year end edition has not yet been published. 

Here are some general thoughts:

Foley Hoag, in our publication Venture Perspectives, reported on a total of 46 deals in New England.  Fenwick reported on 95 deals in the Valley.  This puts the New England market at about half the size of the Silicon Valley market  -- entirely consistent with historical norms (at least for so long as I have been observing the scene).  The new comer, of course, is New York, where, according to Crain’s New York business.com, there were 51 financings in Q4 in New York in the following industries 20 in software, 17 in media and 14 in IT (for sure there were other in other industries). 

On the one hand, this might suggest that New England is losing ground to NYC.  On the other hand, it suggests that the north east (New England plus New York) is now as big a market as the Valley and is probably growing faster given the velocity in NYC.  (I can hear the Valley folks saying you’ve gotta include Seattle and San Diego – whatever.  If that is where they take it, they have in effect conceded the point.)

 

stock-photo-night-time-cityscape-view-of-downtown-boston-massachusetts-with-name-across-image-13130665.jpg 

 

Even more interesting, is that most of the New York deals are software, digital media and IT related.  Based on anecdotal evidence there were a significant number of digital media deals in New England (unfortunately, our survey lumps media in with software so I don’t have precise number).  According to Fenwick, the most active sectors in the Valley were software followed by cleantech and hardware then came internet and media followed last by biotech.

 

stock-photo-graffiti-of-nyc-in-new-york-city-56301094.jpg 

 

If I had to pick something hot today, it would be internet and digital media – and the epicenter is not in the Valley!  The reasons for this are almost certainly that the advertising industry is headquartered in New York, there are lots of digital and data infrastructure companies in New England, and there is lots of money in New England and New York to fund these businesses.  It is efficient to be near the relevant infrastructure (the advertising world).  Apologies to Nivi and all the other “you have to move to the Valley” proponents, but if you are working on a digital media company – don’t relo to the Valley quite yet.

 

 stock-photo-townhouse-under-construction-mountain-view-california-2815125.jpg

So, with that as a background, below is my usual table comparing actual deal terms.

Comparison of Terms for Q4 2010 Venture Deals from Foley Hoag and Fenwick & West

(some percentages are approximate)

Term

Foley Hoag New England Series A

Foley Hoag New England Series B and Later

 

Fenwick Silicon Valley All Series

Cumulative Dividends

 

70%

60%

5%

Preference with Participation

 

45%

60%

45%

Redemption

 

67%

75%

19%

Pay to Play

 

9%

19%

7%

Weighted Average Antidilution

 

X

X

95%

Ratchet Antidilution

 

X

X

3%

 

It pains me every time I write this, but there is a persistent and consistent difference in terms between New England and Valley deals.  Look at cumulative dividends and redemption.  The numbers are consistent quarter after quarter.  At least as to these terms (and painful as it is to admit, I suspect as to others), entrepreneurs get a better deal in the Valley than they do in New England.

More on Do-Not-Track

One of my colleagues, Pat Connolly, has been doing a lot of work on the privacy front and has this to say about “do-not-track.”

            By now, readers have seen by now the preliminary FTC Staff Report, Protecting Consumer Privacy in an Era of Rapid Change (the “FTC Report”) recommending implementation of a “Do Not Track” mechanism available to all Internet users.  The Staff envisions “a uniform and comprehensive way for consumers to choose to block online tracking and targeted advertising” accomplished by legislation or potentially through robust, enforceable self-regulation.  Media outlets have heralded the ill-defined mechanism as a simple and powerful tool to aid Internet users in their losing battle to elude an ever more complex and technologically sophisticated tracking bogeyman.  Sounds great!  “Where do I sign up?” ask the masses.  Slow down masses.  As with most sweeping government regulations, the devil is in the details.  More bedeviling is that there are no, or very few, details.  The Staff merely suggests that a “persistent browser cookie” might be the most practical means of implementing “Do Not Track.”  Serious technical and other challenges to implementation, and uncertainty as to whether legislation or “robust, enforceable self-regulation” would be sufficient are then acknowledged.

            In a nod to the FTC report, the recent Department of Commerce green paper: Commercial Data Privacy and Innovation in the Internet Economy (the “Commerce Green Paper”) asks how the Commerce Department can best “encourage the discussion and development” of technologies such as “Do Not Track.”  In general, the Commerce Green Paper reflects greater support for cooperative industry self-regulation regimes than does the FTC Report.  Commerce acknowledges that the rate at which new technologies and services develop, and the pace at which consumers form expectations about acceptable and unacceptable uses of personal information, is measured in weeks or months, while a rulemaking can take years and result in rules addressing long-since abandoned services.  As such, Commerce suggests engaging multi- stakeholder groups, and employing a “Dynamic Privacy Framework” as the best means of enabling Internet users to take advantage of “Do Not Track” in whatever form it emerges.  The Commerce Green Paper mentions in a footnote testimony that goes to the heart of what every stakeholder should have in mind:  “[A]greement on what is meant by the ‘do-not-track’ sign on, say, the user’s browser, is a . . . complex task, requiring agreement on policy and best practices among a number of players including users, advertisers, marketers, technology companies, and other intermediaries.”

         FTC states that the most practical method of providing uniform choice for online behavioral advertising would involve placing a setting similar to a persistent cookie on an Internet-user’s browser and conveying that setting to sites that the browser visits, to signal whether or not the consumer wants to be tracked or receive targeted advertisements.  “Do Not Track” boosters, media and the FTC trumpet the success of FTC’s popular and successful Do Not Call registry as a bellwether of what life in a “Do Not Track” world will look like.  Some have stated that the complexity of implementing “Do Not Track” would be similar to that involved with implementing Do Not Call. Unlike Do Not Call, however, it would be unnecessary, impossible, futile and kind of ironic for the government to set up a centrally administered database of people who have elected to take shelter under any FTC-enforced “Do Not Track” umbrella.  FTC’s envisioned “uniform and persistent choice” browser setting would instead send a universally recognized message to deactivate tracking technologies.

Although a “Do Not Track” mechanism could be simple to implement from a technical standpoint, to the extent that it takes the form of a simple on/off switch such a mechanism could amount to an innovation-stifling, business-model killing command and control regime enforced by bureaucrats.  The Commerce Department Green Paper recognizes that this is the worst-case scenario.  The Green Paper states that any “Do Not Track” mechanism needs to be colored by stakeholder input and ultimately more nuanced than simply allowing consumers to flip a switch to turn off all tracking technologies.  Commentators point out that this is because most Internet users like using the free stuff available on the Internet and are willing to pay for it by way of receiving certain targeted advertisements.  The question for stakeholders, then, becomes what constitutes “tracking” and what filter will users will be able to apply to tracking activities so as to personalize their experience? For example, a user may be happy to receive targeted marketing from businesses relevant to his profession, but opposed to the collection and sharing of any information concerning that rash he picked up in the hotel spa.  Stakes are high concerning the answer to the question of what tracking is, as countless innovative business models rely on monetizing information about Internet users in one way or another.

Do Not Track makes a lot of sense as a normative principle.  If an Internet user feels uncomfortable with a certain behavior, that user should be able to opt out of being subject to that behavior, whether the behavior is accomplished by way of a cookie, a flash cookie, or some other method either he or his browser has not learned how to fend off.  The problem is in figuring out how to attack the behavior (collecting and sharing information and Internet browsing behavior concerning that rash) without creating a bright-line rule against innovative, useful and responsible ways of collecting and using information in the context of informed consent.   Content providers use the information they collect to do lots of stuff that Snidely Whiplash would find downright mundane and in many cases benevolent (e.g., debugging and personalizing user experiences). 

“Do Not Track” is not like Do Not Call.  When the FTC bars a vinyl siding salesman from calling me at dinner, I am happy.  If FTC inadvertently prevents me from enjoying a personalized experience on Pandora, my utility will likely take a hit.  As such, FTC has proposed a system where users exercise “granular control” over their “Do Not Track” preferences, rather than a crudely fashioned on/off switch.  As technologies and uses of information advance, though, how can such granular control be exercised and enforced without ending up with a tome of regulations the size of the Internal Revenue Code?  This is where it is essential for stakeholders to provide input to FTC and the Commerce Department.  “Do Not Track” was conceived with the best intentions in mind, but I’m afraid with little thought beyond how great everyone thinks Do Not Call is and whether the technology exists to persistently block scary-sounding trackers.  Stakeholders need to give the FTC and Commerce Department some real-world perspective as to what a command and control “Do Not Track” regime would look like in practice and as to what alternatives there are for protecting Internet users’ interest in the responsible, transparent use of their data in the context of informed consent.  To these ends, FTC has asked several very important questions concerning any implementation of an enforceable “Do Not Track” regime.  Among them:

  • How should a universal choice mechanism be designed for consumers to control online behavioral advertising?
  • How can such a mechanism be designed so that it is clear to consumers what they are choosing and what the limitations of the choice are?
  • What are the potential costs and benefits of offering a standardized uniform choice mechanism to control online behavioral advertising?
  • How many consumers would likely choose to avoid receiving targeted advertising?
  • How many consumers, on an absolute and percentage basis, have utilized the opt-out tools currently provided?
  • What is the likely impact if large numbers of consumers elect to opt out? How would it affect online publishers and advertisers, and how would it affect consumers?
  • In addition to providing the option to opt out of receiving ads completely, should a universal choice mechanism for online behavioral advertising include an option that allows consumers more granular control over the types of advertising they want to receive and the type of data they are willing to have collected about them?
  • Should the concept of a universal choice mechanism be extended beyond online behavioral advertising and include, for example, behavioral advertising for mobile applications?
  • If the private sector does not implement an effective uniform choice mechanism voluntarily, should the FTC recommend legislation requiring such a mechanism?

 

What are FIPPs and Voluntary Codes of Conduct and where is the rub?

This post discusses the Commerce Department’s proposals for the use of Fair Information Practice Principles (FIPPs) and enforceable, voluntary codes of conduct, in connection with Commerce’s proposal entitled “Commercial Data Privacy and Innovation in the Internet Economy: A Dynamic Policy Framework.” to protect commercial data.  Note, the Commerce Department’s proposal relates solely to commercial data and is more limited than the FTC proposal.

Here is the regulatory proposal: The Commerce Department, in its policy framework, is affirmatively recommending that “the United States Government recognize a full set of Fair Information Practice Principles as a foundation for commercial data privacy.”

As the Commerce Department points out, the Department of Homeland Security (DHS) has adopted a set of FIPPs to govern its use of personally identifiable information (PII).  Just so you get a flavor of what FIPPs look like, here are three FIPPs taken from DHS (and cited in the Commerce Department’s framework):

  • Transparency:  Organizations should be transparent and notify individuals regarding collection, use, dissemination, and maintenance of personally identifiable information (PII).
  • Individual Participation:  Organizations should involve the individual in the process of using PII and, to the extent practicable, seek individual consent for the collection, use, dissemination, and maintenance of PII.  Organizations should also provide mechanisms for appropriate access, correction, and redress regarding the use of PII.
  • Data Minimization:  Organizations should only collect PII that is directly relevant and necessary to accomplish the specified purpose(s) and only retain PII as long as necessary to fulfill the specified purpose(s).

These FIPPs are broad, unobjectionable principles in the “mom and apple pie” category.  They also lack the specificity to provide much guidance for compliance and enforcement.  For example, how much transparency is enough to meet the standard?  How much individual participation is practicable? 

As a result of these kinds of ambiguities, Commerce is proposing that the FIPPs sit on top of “voluntary, enforceable codes of conduct” developed through a multi-stakeholder input process.  In Commerce’s proposal, compliance with an approved voluntary code of conduct would operate as a safe harbor from enforcement action.  To be eligible for the safe harbor, a voluntary code of conduct would have to be developed through an open, multi-stakeholder process and approved by the FTC for sufficiency.  As Commerce sees it, FTC approval might be obtained as a result of a request from a party or as a result of the resolution of a specific dispute. 

In the absence of a voluntary code of conduct, Commerce is, apparently, prepared to recommend FTC rulemaking or actual legislation.  Commerce clearly prefers the use of FIPPs with codes of conduct because they appear to be more flexible than either rulemaking or legislation.  Commerce may be right about the flexibility, but, flexible or not, Commerce does not seem to consider the potentially differing effect of any of these processes on differently situated groups.

Here is the rub:  Google’s ability to develop a voluntary code of conduct through “an open, multi-stakeholder process” is completely different from that of an early stage company that just got five million dollars of venture money, let alone a start-up with few hundred thousand dollars of angel money.  The internet is still evolving at an astonishing rate.  Companies that were once tiny have become titans (look at Google or Facebook).  There remain many of these stories to come.  The Commerce Department itself points out that “Between 1998 and 2008, the number of domestic IT jobs grew by 26%, four times faster than US employment as a whole…By 2018, IT employment is expected to grow by another 22 percent.”  This growth is driven by innovation.  Innovation, in turn, is driven by small tech companies.  Burdening these companies with rules and regulations that might make sense for Microsoft, Google and Facebook is tantamount to slamming the breaks on progress in one of the US economy’s few potential bright spots.

Consumer Protection: What's up at the FTC and Commerce Department?

I have written a lot about the upcoming regulatory initiatives around protection of consumer privacy from the Federal Trade Commission (FTC) and the Department of Commerce, and one thing I have learned is that there is relatively little awareness about the substance of the proposals in the tech community.  The tone coming our of FTC and Commerce should leave no doubt; there will be regulation, and it will be major.  More than that, as I have noted before, consumer privacy and data protection are one of the few things that both Republicans and Democrats can agree upon.  Legislation in this area will be one of the few places where we will see bipartisan consensus in the next Congress.

 The FTC has this to say in its proposal:

For every business, privacy should be a basic consideration – similar to keeping track of costs and revenues, or strategic planning. To further this goal, this report proposes a normative framework for how companies should protect consumers’ privacy. This proposal is intended to inform policymakers, including Congress, as they develop solutions, policies, and potential laws governing privacy, and guide and motivate industry as it develops more robust and effective best practices and self-regulatory guidelines.

Commerce Secretary Gary Locke has this to say about the Commerce proposal:

America needs a robust privacy framework that preserves consumer trust in the evolving Internet economy while ensuring the Web remains a platform for innovation, jobs, and economic growth. Self-regulation without stronger enforcement is not enough. Consumers must trust the Internet in order for businesses to succeed online.

I believe that the “big boys” (Microsoft, Google, Facebook et. al.) are on top of the issues and have, doubtless, retained armies of lobbyists to influence whatever regulation comes out of the FTC and Commerce.  Having said that, I don’t think that smaller tech companies that could be affected by the upcoming regulations or their investors have given this topic much thought.  Perhaps, that is not really fair.  It is more probable that they have not focused on the substantive provisions that are up for consideration or how those provisions (if adopted in the forms proposed) could affect them.  Finally, I don’t think small tech companies and their investors think they can do much about any of this, so why spend time on it.

As a result, I (together with a couple of my colleagues here at Foley Hoag, Pat Connolly and Hillary Fitzpatrick) have decided to write a series of posts addressing some of the more material proposals at a pretty granular level.  These posts will appear regularly over the next few weeks.  Actually, I want to put them up before the last week of January because that is when the comment period for the FTC and Commerce proposals runs out. 

The purpose of these posts is to educate about what is actually in the proposals and to build support for outreach to the FTC and Commerce in an effort to limit the potential negative impact of these proposals on early stage and venture financed tech companies.

One theme that will emerge is that there will be some level of regulation protecting consumer privacy.  So, these posts are not really about resisting the inevitable.  To the extent that these posts are about affecting the FTC and Commerce outcomes, they will be about the art of the possible.  It is too late to go back to the relatively unregulated world that we have become used to in the internet.  The status quo is going to change.  But there is some room for influencing the actual outcome.

Another theme that will emerge is that the interests of the internet big boys are not necessarily the same as that of early stage companies.  For example, the ability of companies that are profitable or have relatively easy access to capital to comply with regulatory requirements is very different from that of a start up or a company with angel or venture financing.  For this reason, smaller companies and their investors should not just assume that the big boys will make sure things come out OK.

A final theme that will come out is that you have to speak to be heard.  As of last Monday, there were 177 comments to the FTC proposal and almost all of them supported do-not-track.  None of the ones I looked at recognized any special adverse impact that the proposals are likely to have on small companies.  If the comment period closes and there is nothing from the early stage tech community in the docket, the FTC and Commerce will be in a position to address the concerns of all the other constituents and ignore the entrepreneurial world.

Do Not Track: what it is and what it isn't

Here is post from Clickz on December 21 in which the FTC tries to explain what it means by do-not-track.  Here is the key paragraph:

The recent FTC report envisions a do-not-track mechanism that lets consumers opt out of third party tracking for behavioral advertising, which is one of the most common forms of online tracking. If companies wish to share personal information with third parties for purposes other than online behavioral advertising, we think some greater form of user consent should be obtained. The system as currently envisioned would not apply to ordinary first party tracking or to a first party's use of a service provider for website analytics, assuming the service provider makes no additional use of the collected data.

It is important to keep in mind that the FTC is not proposing a blanket ban on all tracking.  Having said that, it is still not clear to me that the proposal is not based upon the perceived creepiness of tracking and the emotional response of many people to the idea that they are being tracked. 

The reason that third party tracking is “one of the most common forms of online tracking” is that there are substantial economic benefits to it.  No one has really answered the question:  What happens if do-not-track actually results in many people opting out?

One thing is likely, the people who make money as a result of this kind of tracking wont any more.  So, whatever “free” content is being supported this way will either disappear or will be paid for some other way.

Another thing that might happen was suggested to me by a well known entrepreneur and investor here in Boston.  A great deal of effort and ingenuity will be expended getting people to opt in.  If this happens, it could have a lot of ramifications.  One consequence that he suggested is that once people opt in, they will have expressly agreed to the use of their information and there is likely to be much more far reaching and free ranging use of their information compared to the current system in which abusers are likely to be outed unpleasantly one way or another.  A second consequence that he suggested is that businesses will try to position themselves as first party providers in various ways and thereby evade the ban.  Finally, he suggested that the cost getting people to opt in will simply be added to the cost of innovation.

One thing is for sure, there is significant money to be made through behavioral advertising.  Until the cost of getting to good quality behavioral advertising becomes so high that it become uneconomical to go there, the money will be seeking ways to get there. 

A view of next year: Cold but with a chance of fun

I was skiing on Cannon Mountain the other day.  Below is what I saw.

 

 cannon.jpg

   

This is the time of year when pundits look forward and make predictions.  So, I decided to do the same.  Here are ten predictions for next year:

 1)     The Pats will beat the Eagles in the Superbowl

 2)     Angels will continue to invest at a torrid rate.

 3)     There will be continued modest improvement in numbers of VC financings (but not enough to get back to 2007 levels).

 4)     Cleantech and renewable energy start-ups will continue to have difficulty raising venture money.

 5)     There will be continued modest improvement in M&A exits (but not enough to get back to 2007 levels).

 6)     There will be approximately 50 IPOs of venture financed companies (more than half of t he 86 that happened in 2007).

 7)     VC fund formation will also be slower than 2007 (both in amount raised and new funds raised).

 8)     The west coast will continue to provide better terms and valuations to entrepreneurs than the east coast.

 9)     Consumer web privacy rules will be promulgated and they will not have a material impact on tracking.

 10)   Net neutrality rules will be promulgated, and they will allow differential pricing of some sort.

So we will not be seeing 2007 levels of activity, but the entrepreneurial ecosystem will be livelier than last year.  So, I am predicting cold, but with a chance of fun.

A blinding flash of the obvious and what the Feds should do about protecting consumer privacy

At the risk of once more stating the obvious:  All the good things we all get for “free” from Google, Microsoft, Facebook, MapQuest et. al. depend on the ability of these companies to sell targeted advertising.  Furthermore, I am betting that a lot (almost all) of the great new things entrepreneurs are planning to bring to you for “free” will depend upon their ability to sell targeted advertising. 

As WiredPrNews.com puts it, “If the Do Not Track plan is approved and implemented, the repercussions for the online ad industry could be catastrophic.”

You can think it is creepy, you can think it is an invasion of your privacy, whatever.  But, make no mistake about it.  If the Feds actually do away with tracking (by having a super easy opt out or in some other way), the basic business models that bring you (an everyone else) all that cool free stuff, will have to change.

It will have to be paid for some other way.  Subscription fees and pay per use are my bets.  Maybe that is OK because it protects privacy.  But, have no illusions about it, such a change would favor those who have the means to pay and make the internet a difficult place for those who do not.  It will change the fundamental egalitarian nature of the web and will make it a less robust less valuable place.

I have not addressed the free rider problem.  That is can you (as an individual) opt out and still get all the goodies from Google that require that all the rest of us agree to be tracked?  The problem with this is, of course, that each person is likely to be incentivized to opt out because they will not pay the cost in “lost” privacy but will get the benefit of “free” stuff.  If enough people opt out, the goodies wont be there for anyone.  And, by the way, the rate of development of new “goodies” will slow to a crawl.

So, what should the Feds do?  Perhaps, the Feds should consider a regulatory structure along these lines: (1) promulgate rules that protect populations that need protections (such as children) with specific substantive rules around what information can be gathered, stored and monetized about these populations, (2) promulgate rules that protect specific types of information that are rife with the possibility for abuse (such as social security numbers or personal medical information), and (3) for everyone and everything else promulgate rules that require full and fair disclosure around what is and is not being tracked.  Other than these three things, the FEDs should consider doing nothing at all.

If you really want to opt out, you will be able to do so by simply not using Google, Facebook, MapQuest or any of the others.  You won’t be free riding, and, frankly, the value each of us gets from all these “free” online services is so great that few, if any, will opt out when the direct choice is not to have these “free” services.

"Creepy" is the new "cool" and how to make sure it stays that way

 

The other day at Mass TLC’s Mobility Summit I had a brief conversation with Mark Herrmann (an entrepreneur here in Boston) that touched on the FTC’s recent proposal for protecting consumer privacy online.  We were talking about the “do not track” proposal and the consensus in the tech industry that it just won’t fly. 

Mark’s comment:

“It is creepy that ‘they’ can and do track you out in the net, but ‘creepy is the new cool.’”

There is just no question that some people accept the fact that they are being tracked and fed targeted online advertising.  It is not just OK by them; it’s a value add.  I don’t disagree. 

But, for anyone who has read “1984” (and even a lot of people who haven’t) the notion of being tracked is creepy.  There are a lot of these folks – perhaps a significant majority of the U.S. population – that feel this way.

In 2011 the FTC and Congress are going to pay attention to these concerns. It is good politics. 

Prediction #1:  Legislation in this area will be one of the few places where we will see bipartisan consensus in the next Congress. 

Why: No Congressperson wants to be opposed to consumer privacy, and they all want to have supported some legislation that passed, when running in the next election.

Mark (and others) made the point that if you really end tracking, you will end Facebook.  So, whatever happens it won’t be that.  However, the political snowball is rolling down the mountain - there will be regulatory activity around consumer privacy. 

The only question is: What will be the nature and scope of the activity?

The big boys (those with well established businesses that either make money or have ready access to capital) are going to be lobbying hard for a regulatory framework that does not dent their current business model. 

Prediction #2:  The big boys will fight anything that disrupts tracking and they are going to win this battle – no one in Congress wants to run on the platform that they put Facebook (or others) out of business.

But the big boys are going to have to trade something.  The easy things for them to trade are procedural protections for the consumer. 

  • The FTC wants the industry to adopt “privacy by design” principles.  This means that companies should adopt internal processes to promote consumer privacy and security protections into their daily practices and to consider privacy issues at every stage of design and development of products and services.
  • The FTC wants the industry to make consumer data more available to consumers.  This means allowing for increased consumer access to data collected. 

Prediction #3:  The big boys will trade lots of procedural protections for the consumer to prevent substantive regulation that will directly affect their business models. 

Why:  The big boys can afford the administrative burden implicit in procedural protections.  It is just a matter of more money, more people and more oversight.  A company that is well established and profitable or that has easy access to capital can afford to write the code, hire an army of new engineers, consultants, lawyers etc. and create an entire Department of Privacy Compliance and Protection. 

In fact, to the extent that having to do all that makes it harder for start-ups, it may even be helpful to the established companies.

Some folks I talk to have expressed real concern about this looming regulatory push and how it might affect the entire ecosystem for digital media start-ups.

There is still a chance to influence the inevitable regulation that is upcoming and I am working on assembling a group of industry leaders to do just that.  I recently sent out a letter (here’s a link) to people I thought might be concerned enough to actually do something.

Read it and let me know what you think.

Start-ups and the FTC Proposed Framework for Protecting Privacy

I attended the MassTLC Mobile Summit at the Microsoft Nerd center this morning and was struck by how little discussion of the FTC’s recent proposals around privacy there was.  The issue is that FTC will regulate in this area.  As a matter of politics, there is no avoiding it.  The only issue is what will the regulations look like?

The tech community seems to think this is no big deal because industry will prevail.  By "prevail" tech folks seem to mean that the regs, whatever they are, will be so watered down that the regs will be meaningless.  Their position is that anything else is unthinkable because the really big boys, Facebook and Google –as well as many others, depend upon tracking and targeted advertising.  To put a damper on them would create massive disruption.  Also, traditional carriers have huge value in the data they have, so Verizon, ATT and etc. will not let it happen.

At some level you have to agree with these observations. 

But, the counterpoint to them is that the FTC has now come out with a proposal.  There is great political pressure on Congress to do something. There is wide bipartisan support in Congress for regulatory activity to protect personal privacy.  Finally, among the non-tech world (which is most of the population) is creeped out by the notion that they are tracked onthe web.

I am concerned that the tech world just does not recognize that the non-tech population really does not like tracking 9and other data gathering).  I think the tech world also underestimates the appeal of giving people a choice not to be tracked.  Strangely, Fred Wilson’s blog makes this clear.  He refers to the “silent majority” who are not troubled by the data collection practices of most web companies and the “vocal minority” that are.  My concern is that he may just be wrong. 

So, it is predictable that some compromise will be reached between the FTC and the large companies who are already alerted to the issues and are working on changes that will be OK for them.

One problem: large companies have different interest from early stage and smaller companies.  For example, large companies will have far greater resources to deal with and comply with all sorts of regulation.  If they are required to incorporate specific privacy based procedures into their product development and other activities, they have the financial and other resources to do this.  If they are required to make the gathered information available to consumers or place restrictions on “new” uses of such data they can carry the cost of doing these things.  In fact, big companies may support this type of regulation, in part, as a trade for leniency on tracking and, in part, because it will form a barrier to entry for little companies.

If this happens, regulation could go a long way to undermining the economics of some start-ups.  So, you can’t rely on Facebook, Google, Microsoft et. al. to carry the ball for early stage companies.

The FTC has a process by which interested parties can comment on and influence the outcome of proposed regulation.  The resulting regulation will reflect this input.  The problem that arises for small companies is that it (the process) is expensive and time consuming.  it takes time and money to write comments, track proceedings, contact congressmen etc.  Google, Facebook, Verizon, and ATT will be hiring armies of lobbyists to do this (they may already ahve the armies deployed) – but they will not be lobbying for changes that work for start-ups.  Smaller companies just will not be able to compete in the fight to influence regulation and may end up with a regulatory scheme that is not hostile to them.

Small companies and the people who invest in them need to find a way to participate in the process.  If they do not, they could be looking at a pretty bleak future.

Privacy on the web and common sense about where we are going

I just ran across this from Dave Morgan of Media Post's OnLine Spin blog:

Public sensibilities on privacy will evolve. Over time, Web users will recognize that the Internet is a public space, not unlike public malls or streets. You may surf the Web from your bedroom, but your surfing takes you out of that private, protected place. Just as people can be recognized when they walk through public malls or streets, they will be recognized online if they haven't taken steps to prevent that recognition, which will probably mean that there will be many parts of the Web where they won't be able to go if they want to remain cloaked.

This does seem like where we are going and good common sense to me.

Have new ad based business models gone too far?

Businesses with advertising revenue underlying them are all the rage.  According to Andy Payne, Groupon is raising a next round at a $3 billion valuation.  That seems frothy to Andy, and it seems frothy to me.  But, who would have thought Twitter would be what it is today?

Here is a simple thought.  The value of advertising has to bear some relation to the value of the things it is selling.  If the gross value of all goods you are trying to sell is $X billion, then all the advertising has to be something less than $X billion.  There is some upper limit on the value of advertising based businesses.

The value of all these businesses in the aggregate can’t increase all that dramatically from year to year, unless the underlying market for the goods they are selling is also increasing.  That has not been the case in the past few years, yet there has been a boom in advertising driven businesses.  It may be that there has been a shift in value from old style ad based businesses (like print ads) to new interactive ad based businesses like Four Square.  But, I will venture a guess that it is not dramatic enough to account for the vast increase in valuations for these types of businesses. 

If the two trend lines, growth in valuation of ad based businesses and growth in the underlying businesses that use ads, diverge greatly there is evidence that there is a bubble and there will be a correction.  Here is a link to a short video on Richard Dale’s blog Venture Cyclist that kind of makes this point.

More on On-line Privacy

I write way too much about privacy and advertising because I think it is critically important to the value proposition of the internet.  It is also critically important to certain fundamental social values that underline liberal democracy. 

 

Chris Dixon had a great post on this topic some time ago and I just caught up to it.  Here is the key passage:

 

It is widely believed that a flourishing democracy requires an independent, diverse, and financially solvent press.  With print newspapers set to disappear in the next few years, the future of quality journalism is highly uncertain. This year, the online version of the New York Times will generate about $200M in revenue, a number that will need to approximately triple to support the current Times newsroom.

 

Without sufficient advertising quality journalism will likely disappear.  It could be sacrificed on the alter of paranoia about protection of privacy to the detriment of all other values.  It could be sacrificed on the alter of permitting the “market” to regulate itself.  All the abuses including deceptive, misleading and hard to understand privacy policies hidden in a mountain of legal disclaimers, can seriously undermine confidence and therefore use leading to lower values for advertisers.

 

This is an area that cries out for a sensible debate and a sensible regulatory framework.

The growing market for private stock and the impact of the Right of First Refusal.

The US secondary market for private company stock has exploded nearly 3,200% in the last several years!  Longer lead times to an IPO, more companies becoming profitable faster and the weakness of the public equity markets are all touted as reasons why (See the FT’s recent article on “The New Stock on the Block” - The article reports that the number of venture backed IPOs from a decade ago have shrunk nearly 93.7% ,whoa!). 

The article makes for excellent reading, and I will not rehash its contents.  Rather, I’m going to focus on the efforts by lawyers like myself to curb the ability of holders of stock of emerging companies to resell their founder’s stock or vested options to third parties in a private transaction before the company’s stock is available on the public market.  Why do we do this?   To control your shareholder base, after all, as an emerging company the last thing you want (as the founding/executive team) is to be dealing with a belligerent activist shareholder.  There are some other side benefits to this as well.  Keep reading for more...

Continue Reading

How odd and why isn't privacy regulation a right wing issue too?

Why has FFC authority to regulate net neutrality become a lefty issue?  Below is a quote from a letter to the FCC reproduced in The Leadership Conference and signed by a coalition of national civil rights, privacy, and consumer organizations.

Increased internet use and broadband capacity has allowed private companies to collect vast amounts of data on users – information that is being used to create detailed profiles of their movements, interests and activities online.  This harms consumers by invading their privacy and curbs innovation and adoption of new technologies by making consumers hesitant to use them. In order to address consumer fears, the Plan calls on Congress, the Federal Trade Commission, and the FCC to improve the relationship between users and the entities that create these online profiles.  In order for the FCC to meet its obligations, it requires the legal authority to enact privacy protections for broadband service under Section 222.  Without that authority the Commission will be unable to quell invasive practices like deep packet inspection.  If such routine privacy invasions are permitted to take place, the value of Internet communications will decrease as a social good, contrary to the mission of the FCC and our national interest. 

 

I guess privacy regulation is a left wing issue because the right wing is paranoid about that big government will go too far in imposing constraints on corporate invasion of privacy, but is the right wing OK with what big corporations will do in the absence of constraints? 

The concern about “[harming] innovation and adoption of new technologies by making consumers hesitant to use them” is right on the money – whether the consumer is right, left or center.

Quality and Quantity in Privacy Disclosures

How is this for an understatement?

Subscribers aren't keen on reading through the fine print at the bottom, and they'll feel betrayed if they click through to your site only to learn that the special offer isn't valid on what they want to buy. (from Exceptions* Apply: Keeping Your Legal Text Quick and Cool, an article in Email Insider).

Actually it is a pretty good article which makes a number of common sense points about legal disclaimers in various special offers. 

But the point that it really makes, although the article does not say it, is that you need quantity of disclosure (that is all the right disclosures) and quality of disclosure (that is the disclosure has to be user friendly).  Quality of disclosure is really important because it generates confidence in, and comfort with, the site.

I have written about this sort of thing before.  In my post, More on Privacy and Flash Cookies, I noted that one of the claims in the law suit against Specific Media was that their disclosures are opaque.  Here is what the article I was discussing actually says, “The company's "privacy documents require college-level reading skills for comprehension and include substantial legalese, ambiguous and obfuscated language designed to confuse, disenfranchise, and mislead the users," the lawsuit asserts. “

This sort of obfuscation goes a long way to creating that creepy feeling of being used and undermining confidence in the system. 

As many people have pointed out, if you want a “free” internet, providers of content have to be able to make money somehow, and (as in broadcast TV) advertising is the easy answer.  The more people participate in the system and the better information advertisers have about the participants, the more value there is in the system and the more robust a set of “free” offerings the system will support. 

That does not mean turning big brother loose and creeping everybody out.  To the contrary, it argues for a clear set of well articulated and well understood standards that give users confidence in the sites they visit. 

Paid Prioritization and Regulating Net Neutrality

Just ran across an article by Harold Feld related to “Paid Prioritization,” which is a part of the net neutrality argument.  In large part this article is about the potential consequences of regulating internet service und Title II of the Communications Act of 1934, as amended.  If the FCC does that, it would give the FCC very broad regulatory powers.  Anyway, here is Mr. Feld’s very nice description of paid prioritization:  

“Lets apply this to existing services clearly covered by Title II. Verizon offers me a choice of two Title II voice services on my landline, analog voice and digital voice. Digital voice is a higher level of service and costs more, in that (Verizon tells me) the sound quality is better and it comes with many more exciting features. That’s clearly a “higher level of service” in the same way that buying a 5 mbps down pipe is a “higher level of service” than buying a 1 mbps down pipe, and Verizon may properly charge me more for it. That hardly counts as precedent for Verizon to start selling me Domino’s Pizza “priority service” so that my calls to them go through 100% of the time crystal clear, while my calls to Joe’s Local Pizzeria drop on occasion and when they go through, the line has all kinds of annoying static. Similarly, it doesn’t count as precedent for AT&T selling me super swift access to Hulu while (comparatively) degrading my access to Youtube -- whether they are charging me, charging Hulu, or charging both of us the "QoS fee."”

 The whole argument around paid prioritization revolves around whether the carriers can maximize individual profits at the expense of the network as a whole and the consequential effects on innovation and growth. 

As many people have noted, the internet, social media, mobile web etc. are all near their infancy.  Nobody knows what forms they will take in the future.  Would you have predicted Twitter just a few years ago?  But, there is no arguing that Twitter has created a lot of new real estate and added a lot of value to the web.  If paid prioritization would have created an impediment to the creation of Twitter, Foursquare, or many others, we would all be the poorer for it. 

The paid prioritization debate needs to revolve around Metcalf’s law: the power of networks expands [exponentially] with the number users [sort of].  The FCC (and Congress) needs to look at paid prioritization through this lens.  Only then can they decide if paid prioritization (or some version of it) is good, bad or indifferent.

More on Privacy and Flash Cookies

Here is a link to an article by Wendy Davis on the ongoing issues around the use of Flash cookies.  This article is sort of about a law suit against Specific Media for “allegedly violating Web users' privacy by using Flash cookies for tracking purposes.” 

According to Wendy Davis, the point about Flash cookies is this, “Flash cookies can be used to reconstruct HTTP cookies, even when consumers have deliberately deleted their HTTP cookies to avoid tracking. Because Flash cookies are stored in a different place from HTTP cookies, users who delete the latter don't also shed the former. People can trash Flash cookies via Adobe's online controls, but many users don't appear to be aware of the cookies.”

Two things caught my eye about this law suit.  First, apparently, the law suit claims that Specific Media’s privacy policy is sufficiently opaque and hard to understand as to be misleading.  Here is what the article says, “The company's "privacy documents require college-level reading skills for comprehension and include substantial legalese, ambiguous and obfuscated language designed to confuse, disenfranchise, and mislead the users," the lawsuit asserts. “

Can you imagine, privacy policy documents written in legalese – there is a shock and a surprise.  Can you imagine that “ordinary” users don’t really understand all that legalese – another shock and surprise.  Furthermore, when was the last time anyone really read all that stuff.  When did you last read the “terms of use” for anything?

Any setting of standards in this area (privacy) to be fair has to take into account actual behaviors.  Writing a bunch of policy disclosures that are not easily understood and are not read (at least in part because everyone has figured out that they will take for ever to read and even longer to understand), does not cut it.

Another article, also by Wendy Davis, quotes Joe Barton (R-Texas) as follows, “There is now a small army of companies collecting, analyzing, trading, and using information about consumers' habits, purchases, and private data, while some of these practices may be entirely legitimate -- some, in fact, ultimately beneficial to the consumer -- I do worry that not only are many Americans unaware of these practices, but those who seek out information in privacy policies often come up against complicated legalese."

Just in case anyone is wondering what might be ultimately beneficial to the consumer, again from the second Wendy Davis article, here is how John Morse, President of Merriam Webster put it, “We know that the twenty million people who use our site want it to remain free, and we work hard to balance the needs of advertisers, which is what allows the site to remain free, with the privacy needs of our users,"

As I have written before, this is an area that just cries out for some principled basis on which to set expectations about what information can be gathered and how it can be gathered.  Abuses in this area will ultimately undermine usage and adoption thereby undermining the value of the network.  Fair and respectful gathering and use of data will increase usage and adoption and therefore the value of the network.  My proposal is that the regulatory argument should be about where that line is – that is what maximizes the value of the network.  I think this law suit and others like it makes it pretty clear that there are limits beyond which confidence will be eroded and real costs will be incurred.  The costs are hard to measure because they are costs that all of us pay in the form of diminished value in the network.

The other point in the Wendy Davis article on the Specific Media law suit that caught my eye was right at the end she mentions the attorneys bringing the suits and says this, “All of the Flash-cookie suits were filed by lawyers David Parisi and Joseph Malley [who I could not find easily on the web], both of whom are among the attorneys suing defunct behavioral targeting company NebuAd for allegedly violating users' privacy.”  The fact that these cases have not attracted more lawyers and more action may indicate that the bar doesn’t think there is much there or it may indicate that it is early on in a game where the potential damages are poorly understood.

comScore Data Mine has some nice nuggets

comScore has recently(?) created a new site, comScore Data Mine, that posts “little gems” of data from their vast data base.  I had some fun exploring the various data points they posted.  Definitely worth a visit.

 

The buzz around double dip recession seems to have declined a bit in the last several weeks.  But it still does not feel like a robust economy.  To the extent that retail is a key indicator of where we are (or really where we were), here is what comScore Data Mine has on retail e-commerce in the U.S.:

 

According to comScore Data Mine, U.S. retail e-commerce actually declined in 2009 compared to 2008.  They are predicting a “a return to solidly positive growth rates” in 2010.  I don’t know what they think “solidly positive” is, but the increase from 2007 to 2008 was approximately 20%.  If that is “solidly positive” the sector should be on fire.

 

Travel is another indicator of the health of the economy.  Here is some good news from the Data Mine:

 

Here is another little gem from comScore’ data mine, “Online travel spending grew 9% in July, representing the seventh consecutive month of gains. This is quite an achievement, considering this streak comes on the heels of eleven consecutive months of negative growth rates in 2009. At its nadir, which came in September 2009, growth rates had fallen to -11%.”

 

Where is the wealth in the U.S – by age group, I mean?  Probably in the 50+ group.  After all they have been working for a while.  They have the savings (such as savings are in the U.S.).  As has been the case for so long in the U.S., it is all about the boomers.  But where is smart phone usage?  According the data mine, “Smartphone penetration is highest among persons age 25-34 with 36.2% of mobile owners in this segment using a smartphone device.”  Once you get to the age group over 45, smart phone usage declines pretty rapidly. 

 

If you combine this fact, with the prior two, it is easy to confirm (what I think everyone imagines) that retail e-commerce will continue to grow smartly for the next couple of decades.  It also tells you how deep the recession was – that in the face of these compelling demographics, this sector flattened.

Have cookies gone too far?

Marc Theerman has an informative post on the Ringleader Mediastamp Law Suit. You should read the post, but the gist of it is that Ringleader, a mobile advertising company, has been sued because it is using a mobile "cookie" technology called Mediastamp. Apparently, this technology does not permit the person on whose system the Mediastamp technology is placed to opt out. As if that were not enough, unlike traditional cookie technology, the Mediastamp coding, apparently, cannot be erased (or at least not permanently erased).

 The fact that someone has brought a class action case around this technology suggests that someone thinks there are some damages. In any event the mere fact of a class action claim is a hassle. If it goes anywhere, and maybe even if it does not, it is may well have repercussions for what other advertising companies do and don't do.

 The presence of a claim, without regards to the merits, also suggests that there is some lack of clarity around what advertising companies can and cannot do. Any time there is a lack of clarity around an issue like this one, where there could be real money at stake, there will be this kind of friction and waste in the system.

 This brings me to my next point:

Why would someone deploy such a technology? What if you made it erasable, like traditional cookies? What if you let people opt out or opt in? The implication seems to me to be that the user (Ringleader, in this case) does not think that people would opt in, or the user thinks all would opt out or erase the program. So, they make it hard for you. Once you have it you are stuck with it.

A company that does this sort of thing (depositing a tracker on your computer/cell phone/iPAD that you canÕt delete or opt of), is admitting that people would never voluntarily let them do that. Otherwise, just ask and let people erase.

The biggest single problem with this sort of behavior is that users of computers, smart phones and other devices, kind of know that there are companies out there that will be doing things the users don't like or want. It breeds distrust and lack of confidence in the web. This kind of distrust slows adoption and becomes a drag on use. This is why we need clear standards that consumers and advertisers understand and that enhance confidence and quality of experience.

Ya Gotta Love the Law: California Noncompetes and Nevada Fair Use

Mike Rosen, one of my partners, has a post on his blog about the curious anti-poaching case brought by the Justice Department and settled by several of California’s biggest tech companies (Google, Apple, Adobe, Pixar, Intuit and Intel).  As Mike points out, the arrangements among these companies to put each other’s employees on do not call lists, amount to a work around of California’s famous law baring employment related noncompetes.  Whatever happened to “don’t be evil”?

 

Meanwhile, back at the ranch, according to the Dailey Online Examiner, Righthaven has made the news again with a suit against a site, Democratic Underground, that posted five (yes 5) sentences from an article of more than 50 sentences.  According to this publication, “The EFF [the Electronic Frontier Foundation, a digital rights group that is defending Democratic Underground]  isn't just seeking dismissal, but is also asking the court to order that Righthaven pay attorneys' fees. Should the judge do so, Righthaven's lawsuits could become a much riskier venture for the controversial company. “  Apparently, Righthaven has initiated approximately 135 suits along these lines.

The Revised Accredited Investor Standard - Not so bad after all.

The Dodd –Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) came about as the government responded to the Wall Street meltdown and the recession.  In it however were some pet projects that did not seem connected to the issues that caused the recession in the first place, one example - the originally proposed “Revised Accredited Investor Standard”.  For a recap of who is an Accredited Investor read my fellow blogger, Dave Broadwin’s exhaustive feature on the same subject.  Also, see Fred Wilson’s blog and the Xconomy article on the start-up community’s concern that perhaps the bill would penalize and cripple the ranks of an important part of the start-up ecosystem, the angel investor. 

In the end, when it comes to the new Accredited Investor definition - it’s not that bad.  The new standard for accredited investor does raise the bar (but not by much).  To qualify under the new standard an individual’s net worth (or joint net worth with their spouse) must be greater than $1,000,000.  However, the net worth must exclude the value of the person’s (or couple’s) primary residence.  Perhaps the government does not want people to make investments based on the purported value of their house.  Why should you be able to claim that you have the ability to make a liquid investment in a speculative investment when most of your assets are illiquid?  The alternative income test of annual income over the last two years of at least 200K annually (or 300K if factoring in a spouse’s income) stays the same.  As a tangential thought, should someone who meets the income test but not the new net worth test be making what is in reality a speculative investment?

I spoke about the new standard and its impact with one the firm’s senior securities lawyers, and his response: “Sure they raised it, they have been talking about doing that for ages, and frankly I am bit surprised that they only raised it the amount they did”.  On the other hand, there are good arguments as to why the old standard was sufficient given how the world has changed over the last three decades and the ability for more investors to protect themselves via access to information and services that was once only available to the very wealthy (see Dave’s blog on this very subject).  At the end of the day, any way you slice it a higher bar means less people who can invest in start-ups without going through the cumbersome registration process which mean less angel financers and unfortunately harder time for start-ups to raise capital to bridge the valley of death.

Check out Foley Hoag’s official advisory on the Revised Accredited Investor Standard and talk to your lawyer to see how the new standard applies to you.

EchoMetrix Settles an Internet Privacy Case: What does that have to do with Metcalf's Law?

The EchoMetrix settlement (with the NY Attorney General – Andrew Cuomo no less) is a case where the equities (and the law:  Children's Online Privacy Protection Act of 1998) seem so clear that the outcome was inevitable, but I wonder if in the end this augers poorly for the marketing industry.  The gist of the case is that EchoMetrix sells software that helps parents monitor their children's use of the Internet.  In the course of providing this service, EchoMetrix gathered data from the children's Internet use.  They then sold the data to companies who, apparently, used it for marketing.  The data may have been anonymous but may not have been.  See the original complaint filed by the Electronic Privacy Information Center, and they did all this without consent (or probably, knowledge) of the parents. 

 

Certainly the case is sympathetic -- using information gathered from children without parental consent!  What were they thinking?  Shades of big brother.  On these facts, it is hard to imagine anything other than a fine and a cease and desist.

 

Having said that and at the risk of stating the obvious, there is a vast universe of this kind of data in the stored world of social media, old emails, old searches and whatnot.  That universe has huge value to advertisers and marketers (to say nothing about all other manner of research).  To the extent that that value can be tapped it will pay for a lot of net content and services. 

 

My guess is that there are many people who have a negative visceral reaction to the use of this kind of online data.  My guess is also that there are a lot of companies that are not capitalizing on this kind of information (at least to the extent that they could) for fear of what Andrew Cuomo (or his equivalent) will do about it.  All this may be good so far because it causes people to tread lightly in a sensitive space. 

 

Then there is the other perspective:  Better quality marketing and advertising has a value to the marketer/advertiser (no doubt) but also to the recipient.  Again, at the risk of stating the obvious, they inform me about products and services that I might actually want instead of taking time and mindshare plugging things I could care less about.

 

And here is another perspective:  To the extent that this kind of information creates value (and profits) it supports the free internet.  For this reason alone, I think this kind of data will become generally available to anyone who wants it.  That does not make the big brother aspect less scary.  And this leads to the point I really want to make:  Clear sensible rules that protect online identity and set appropriate standards for mining online data will make people comfortable (I hope) with the scary big brother aspect of all this and will create real value that will redound to everyone’s benefit. 

 

Clear rules will expand the network and, per Metcalfe’s law, generate real value for everyone.

Not enough investment in IT?

One of the blogs I read regularly is Mandel on Innovation and Growth.  While I agree that you need to be a little skeptical about what he writes, as is true of anything written by an economist.  I always wonder about the stats he does not discuss.  But, he is very focused on the communications industry (broadly defined), an industry that interests me as well.

If there is any sector of the economy that seems to have more entrepreneurial vibrancy than others it is communications (broadly define).  Think about all the stuff that is happening in the world of broadband (in healthcare, education, security, advertising, location related services, etc.), or mobile, or social networking to name the big obvious ones.

Anyway, Mandel has a chilling post titled “Why We Struggle: Too Much Housing, Too Little Information Technology.” Reproduced below is the chart that forms the heart of his most recent post.

Where_did_our_money_go.pngBelow is the gist of his post:

“the net real increase in housing fixed assets was more than triple the net real increase in IT fixed assets.  That may help explain why we are in such dire straits now—plenty of new homes, not enough investment in IT.”

If you think about the stats noted above and consider the stagnation in the housing market (the drop in sales of new homes announced last week), it does seem like we (the U.S.A.) spend the last decade overinvesting in stuff we no longer really want (housing) and not enough in assets that produce something we all want – jobs.

Job creation and the vital importance of start-ups...

Kaufman Study - Job Creation and Startups.JPG After all the chatter and political rhetoric about how innovation and entrepreneurship is going to lead the way for us out of this recession, it's great to see some solid economic evidence that when it comes to job-growth in a recession, start-up companies aren’t just the best, they are the only player in the game!

 Dr. Tim Kane’s study on the “The Importance of Start-ups in Job Creation and Job Destructions” is a revelation even to die-hard fans of the start-up community like myself.  Start-ups for purposes of the report are firms and companies in year zero, so they inherently have an advantage, as the report concedes,  since they can’t really lose jobs in year zero. Some cheering points that I took away:

  • Without start-ups, there would be no net job growth in the U.S. economy (true on average and only not so for all but seven years between now and 1977).
  • In recessionary periods, (we know what that feels like) job creation at start-ups remains stable, while net job losses at existing firms are highly sensitive to the business cycle.

   The study hopes that its finding will shift the standard focus of employment policymakers away from the common media stereotypes of thinking of the issue of job creation in large aggregates and in the context of very large layoffs by established companies.  Also, the report hopes to be an alarm call to states and cities that have policies and incentives in place mainly to lure in larger more established companies because, if the analysis is correct, these are not real drivers of job creation.  Hopefully cities and states take notice and we have more policies in place to help the real champions of job creation – start-up firms that develop organically.  

 

Net Neutrality

Fred Wilson has a nice post on net neutrality. Here is the gist of what he has to say:

Somehow net neutrality got painted as "regulating the Internet" when it is really all about not regulating the Internet. Net Neutrality is about keeping the way the Internet works today; an open Internet where innovation is allowed and freedom reigns.

While I agree, here is how I think of it: The internet can only exist with the consumption of limited public resources. A clear example of this is its use of broadband spectrum. Spectrum exists in nature, but there is only so much of it.  In order for all of us to benefit from it, we have permitted many companies to exploit the resource (and they need to get a return – which they are doing).

Unlike oil, for example, we don’t know how this resource may be used in the future. In the last 20 years the uses have both expanded and changed dramatically. In the case of oil it is still basically electricity, heat and gas (not much change since way before WWII). The story of the last 20 years is that the internet has grown to bring ever greater numbers of people into it for ever greater and more diverse uses.

To permit a few companies with a vested interest to control a limited public resource would put an end to the growth and evolution of the internet. Here part of the comment I put on Fred Wilson’s post:

Here is a bit of a tangent -- a different kind of tragedy of the commons. Would your cow get any grass if a few big herd owners were allowed to control access to the commons? The commons needs to be available to all on some fair basis. It can't be controlled by a few whose economic interest is to exact a toll for use of a resource that isn't theirs in the first place. (I know carriers (and others) invested in the infrastructure and need a return so it isn't as simple as I am making it out, but this is the gist of it.)

BTW: Metcalfe’s law says that the value of a communications network grows exponentially with the number of users. According to Wikipedia it can be state as follows: Metcalfe's law states that the value of a telecommunications network is proportional to the square of the number of connected users of the system (n2). To the extent that we put an end to growth in the internet, we will pay for that with lost value.

Where have all the engineers gone? Thoughts on the future of technology and manufacturing in the U.S. -Excerpts from the interview with Wilbur Ross on the Charlie Rose Show

Click here to access the full interview at www.charlierose.com

A friend sent me this Charlie Rose interview with Wilbur Ross.

I initially thought of just deleting it, but 10 minutes into the interview I had to put aside what I was working and focus on what Mr. Ross was saying.  He raises some important points that affect the VC and start-up community in the US and the future of technology entrepreneurship here.  Mr. Ross is one of the richest Americans with an estimated net worth close to $1.7 billion.  He has a reputation for taking command of failed companies and restructuring them.  Most recently, he has had immense success with restructuring the American steel industry. I recommend you taking the time to listen to the interview if you have 30 minutes to spare.  However, here are some quick takeaways:

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Metcalfe's Law and a Memorandum of Understanding between the FCC and the FDA

There has been surprisingly little (any at all?) buzz in the entrepreneurial and venture community around the joint meeting of the FCC and the FDA at the end of last week. 

There is surprisingly little buzz around the combination of broadband and medical devices. 

But, there is surprisingly much R&D in the space (and it will grow massively, I predict). There are today heart monitoring, glucose monitoring and responsive intervention devices that use broadband. All these devices, and many more that exist or will exist, are subject to regulation from the FCC and the FDA. If these two agencies don’t coordinate, it will be really bad news for med device entrepreneurs and investors.

Well, they (the FCC and the FDA) are trying. The joint meeting (a first of its kind between these two agencies) is a start. But here is something even more stunning: The FCC and the FDA have announced and published a memorandum of understanding between them. This is the beginning of a collaboration in which they “agree to work together to promote initiatives related to the review and use of FDA regulated medical devices…that utilize radiofrequency emissions or otherwise fall under the jurisdiction of the FCC.” The purpose of this collaboration is to “increase regulatory predictability and understating of regulatory requirements for medical device providers.”

This is an excellent example of where regulation can do some good and actually grow the market for these new medical technologies. If there is a clear regulatory process that makes the approval process for these types of so-called convergent devices predictable and (hopefully) short, it will reduce uncertainty and risk and, as a result, the cost of innovation in this space. It will also mean more access for more people sooner. In effect, it will grow the market. But no regulation or uncoordinated regulation will lead to chaos, increased uncertainty and increased risk. All of which is anathema to entrepreneurs and investors. 

According to Wikipedia, Metcalfe’s Law states that the value of a telecommunications network is proportional to the square of the number of connected users of the system (n2). Done right, this regulatory process can enable Metcalfe's law to operate and grow the power and value of the network; done wrong it can stifle growth and innovation.

Stuart Brotman referred to this MOU as an “historic” event. There might be a touch of hyperbole in there, but he is probably not far off.

This type of cross agency collaboration is rare, but given the fact that so many industries will be using broadband for more and more activities, collaboration will be needed across way more agencies in the near future. 

If you are innovating in the medical device space, the educational space, the security space, and others or, if your revenue model involves targeted mobile (or on-line) advertising, watch out the regulatory wave is coming. 

Why US pricing could hobble our innovation in Broadband Technology (remember the Cell Phone)? Why sometimes price matters...

Recent visits from my folks, who live in India, and Dave's commentary on the broadband plan got me thinking about this post. Although my family has visited me a dozen times in the US they are always shocked at the cost and relatively inefficient process involved in getting a cell phone here. The process, even with the advent (finally) of pay-as-you-go service is always excruciatingly long, and ridiculously expensive. Why and at what cost?

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Jeff Bussgang on Apple "Jumping the Shark"

I confess not to have been much of a TV watcher back when Happy Days was on the air, and I confess I never understood the phrase “Jumping the Shark.” So I am glad that Jeff Bussgang has provided an excellent explanation complete with video clip in his most recent blog post.

Turning from the ridiculous (Fonzie jumping over sharks) to the serious, Jeff Bussgang’s point that Apple may have peaked, I have no idea if this is the case or not. Apple seems to me to have risen from the near dead with a series of brilliant product and marketing coups. It does seem unlikely that anyone can keep up that pace, but stranger things have happened.

The observation that Jeff makes that I find very convincing is this:

Many commentators are ironically observing that Android may be to the iPhone what Microsoft Windows was to the Mac - an open platform that simply wins over time on volume because of its superior ecosystem.

In many ways the history of success in the tech world (as well as in most parts of the world economy) has been all about increasing access. I think I have said this before: main frames gave way to minicomputers which in turn gave way to PCs (soon to become secondary to smart phones (?)). In each step, the population that could (and did) use the device increase by orders of magnitude. 

The Apple products are very cool and the experience is great. But, to the extent that the level of control that Apple exerts to make this experience great slows down innovation and, consequently, adoption, almost by definition Apple will soon fall behind.

If past tech shifts are any indication, the fall won’t be slow. (It will be slow in that it will take years – but those will be in low single digits and certainly not a decade.)

In the mean time, I am enjoying my macbook and my iPad, but I am going to the new Droid this week.

A thaw in the famous New England chill for first time entrepreneurs? Shine on MassChallenge.

In the past I have heard investors and start-up founders lament that things are just not as start-up friendly here on the East Coast (as opposed to California) and I don't think they were talking just about the winters and that famous New England brevity.  For a variety of reasons, things in New England will not be like they are in Cupertino and they don't have to be either (more on that in a different post), but when we start to lose bright, talented and dedicated first time entrepreneurs and their companies to sunny California it's cause to worry.  Now the good news...
 
Over the past year, I have felt that there has been more of a concerted effort amongst investors, service providers and more established entrepreneurs and advisors to be more supportive of first-time entrepreneurial talent.  Nothing indicates this more than the The MassChallenge start-up competition (click here for a great story on the event by Scott Kirsner of the Boston Globe).  MassChallenge brings together entrepreneurs, advisors, service providers, the City of Boston and Governor Patrick's office.  The outcome:  Apart from cash and kind prizes, 100 (One Hundred!) start-ups will be offered free office space in the Seaport District stone's throw from downtown Boston.  OK that's great, but even better the event brings bright entrepreneurial talent in touch with advisors and service providers that will help them grow their ideas into companies and demonstrates to the founders that there is an entrepreneurial ecosystem here that will support and champion them.  Nice work MassChallenge and kudos to Governor Patrick's office and all the sponsors!  Lets see more events like this in the future! 
 

 

Broadband Plan Stalemate

Washington never ceases to disappoint.  I guess The National Broadband Plan is no more immune than anything else to Washington gridlock.  Here is a link to and article on the regulatory logjam over access regulation of access to high speed broadband from the Benton Foundation web site. 

Online Identity and The National Broadband Plan

 

Controlling your online identity is a really big deal – for a lot of reasons. Among other things, no one wants to be the victim of fraud, or constant spamming, or unwanted behavioral advertising.

It is probably no surprise that the National Broadband Plan contains several recommendations to Congress and the FTC for regulatory action in this area. Where these regulations come out will affect many things (online advertising is obviously one thing that will be affected).

Here is a partial list of the things the Broadband Plan is recommending in the privacy space:

Congress and the FTC should clarify the relationship between users and their online profiles by regulating the obligations of firms that collect personal data have to consumers in terms of data sharing, collection, storage, safeguarding and accountability.

 

Congress should consider helping spur the development of trusted “identity providers” to help consumers in managing their online data to maximize privacy and security.

 

The FCC and the FTC should jointly develop principles to require that customers provide informed consent before their information is shared with third parties.

 

The FTC and the Federal government should put additional resources to work to combat identity theft and related problems.

 

The Federal government should investigate establishing a national framework for digital goods and services taxation.

 

These rules, when adopted, will affect the entire U.S. online community. If you are working on a social network product, and your business plan involves monetizing personal information about the users of your social network, guess what: regulations yet to be adopted may make or break you. If you are starting a company in the online security space, these regulations yet to be adopted are likely to have some thing to say about what your product must (or can’t) do. If you are not using a opt in system right now, the upcoming regulations could cause you to revamp your processes.

Broadband, Healthcare and the Cloud

Yesterday I attended an MHT on Health IT and the cloud. There are a couple of takeaways. 

First, and no surprise here, cost reductions are what is likely to drive adoption of cloud technologies by hospitals. But, privacy and security concerns are going to make the rate of adoption very slow. 

Second, and I think more interesting, there were three early stage health care IT companies that did what MHT refers to as “fast pitches”. One had a technology for storing and sharing images (such as MRI scans) across practice groups etc. Another was using on-line games (think Farmville) to deliver enhanced healthcare. The first game was aimed at improving weight loss. The third was providing on line video plus data interactive consultation between patient and doctor. 

The thing that struck me is that every one of these companies will be affected directly by the rules and regulations to be promulgated under the National Broadband Plan

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The National Broadband Plan

The National Broadband Plan could be the best kept secret in entrepreneurial ecosystem. If you know about it, read no further. If you don’t (and that is most people including entrepreneurs and investors directly affected by it), you almost certainly need to read further. The National Broadband Plan could be the most entrepreneur and investor friendly thing the Feds have going. And, it will affect every business (and consumer) that uses broadband.

Fortunately, this is the beginning and it is not too late to get into the details. I met with Stuart Brotman (perhaps the country’s leading authority on the Broadband Plan) the other day. He made a good point. Knowing about the Broadband Plan now is like knowing about the impending adoption of the Internal Revenue Code in 1906 (I think). And, it will be just as important.

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Is the Venture Economy Back or Do We Just Think So?

Everyone thinks things in the venture world are looking up. Numbers of deals are up, valuations are up, terms are friendly. VCs and entrepreneurs are lining Winter Street and Sand Hill Road holding hands and signing kumbaya. Well, not quite. Foley Hoag LLP, Fenwick &West LLP, and Cooley LLP have now all published their reviews of venture financing transactions for Q1 of 2010, and, while there are some interesting differences, the tone is generally upbeat. Having said that, perspective is everything and sweeping statements about the health of the venture economy are l likely to be wrong if you don’t take all the available facts into consideration.

Reports from these firms cover a lot of the same types of material however they each look at some different things and they each source the data in different ways.

Foley Hoag, my firm, is headquartered in Boston. Our publication, Foley Hoag Venture Perspectives, is devoted to an analysis of financings for companies headquartered in New England. We try to cover all New England deals (that is we don’t limit our reporting to deals in which our firm is involved). We cover activity levels, valuations, and terms. In each case we break it up between Series A investments on the one hand and Series B and later stage investments on the other hand. We also report on activity and size of deals by industry.

Fenwick describes its report as “Trends in terms of venture financings in Silicon Valley.” This firm reports on venture financings for companies headquartered in Silicon Valley, and reports on financing rounds, price changes, and something they refer to as the Fenwick & West Venture Capital Barometer (you will have to look that one up for yourself). They also report on a variety of deal terms.

Cooley has this to say about its report, “This quarterly report provides data reflecting Cooley’s experience in venture capital financing terms and trends. Information is taken from transactions in which Cooley served as counsel to either the issuing company or investors.” This firm reports on numbers of deals, valuations and certain terms. Cooley has nine offices, so their data comes from many regions but, as noted, is limited to deals in which they were involved.

Because we cover similar data (but not the same data) in different ways and present it in different ways, it just isn’t possible to compare the data from all firms on an apple to apples basis. So, I have focused this post on (1) activity levels (that is numbers of deals) and (2) deal terms. 

Activity Levels

All three firms are reporting increased activity in Q1 of 2010 over Q1 of 2009 and over Q4 of 2009.

Foley Hoag found that activity levels for Series A investments in New England measured by the number of deals was up both compared to Q4 of 2009 and Q1 of 2009. The picture was mixed for Series B and later stage investments. The number of these deals was down from last quarter but up from a year ago. It seems to me that variability is too great from quarter to quarter, so the year on year comparison seems to me to be more telling of the general direction of the venture economy.

Fenwick had this to say about the results they found, “1Q10 results were similar to 4Q09, with up rounds exceeding down rounds in 1Q10 49% to 32%, with 19% of rounds flat.” They also noted that according to their findings, internet/digital media had the best results while cleantech had the worst results.

Cooley had this to say about the deals they were involved in, “Though we saw a slight decline in deal numbers, we saw a significant increase in invested dollars compared to the same quarter a year ago. Additionally, up rounds reached a level we have not seen since the middle of 2008.”

In a big picture way, all three of us observed a modest but steady upward trend in the tech economy. 

Terms

The upward trend also appeared in the terms that companies are getting from their venture investors. I have tried to consolidate the deal terms reported on by the three of us in the table below. This table shows the percentage of deals having a particular term and compares the findings of each firm (to the extent that the firm covers the particular term) with respect to particular terms that appeared in deals closed during the first quarter of 2010.

 

Comparison of Terms for Q1 2010 Deals from Foley Hoag, Fenwick & West and Cooley

Term

Foley Hoag New England Series A

Foley Hoag New England Series B and Later

Fenwick Silicon Valley All Series

Cooley

Internal Series A

Cooley Internal Series B

Cooley Internal Series C

             

Cumulative Dividends

54%

69%

7%

X

X

X

Preference with Participation

46%

56%

48%

65%

45%

63%

Redemption

54%

64%

24%

X

X

X

Pay to Play

23%

28%

7%

6.30%

11.10%

11.10%

Weighted Average Antidilution

100%

94%

94%

 

84% all Series

 

Ratchet Antidilution

0%

3%

5%

 

16% all Series

 

Cumulative Dividends

The most striking comparison in this table is the fact that more than half of all New England deals carry cumulative dividends but less than 10% of Silicon Valley deals have them. That is huge difference. And, it is hard to explain. Many VC funds have offices in both markets. Based on that fact alone, I would have guessed that there would be a tendency to have some homogeneity within a fund and that this alone would cause differences to be much narrower than an order of magnitude. So, I checked out historical numbers going back a couple of years and this seems to be a persistent and consistent difference between New England and Silicon Valley. It certainly suggests that Silicon Valley is more founder friendly than New England, I am sorry to say.

Preferences with Participation

If the differences are striking when it comes to dividends, the similarities are striking when it comes to participation. Cooley’s numbers for Series A and Series C transactions seem to be higher than the norm, but this may well be due to peculiarities in the sample. This really begs the question why there is a seeming convergence around participation but not dividends. I don’t even have a good speculation around this one.

Redemption

With respect to redemption provisions, Foley Hoag is finding numbers that are twice as high as Fenwick (Cooley does not report on this term). This one, however, I think has an explanation. In New England the incidence of redemption provisions is trending downward rapidly. As I have said elsewhere, I suspect that this is in response to changes in accounting practices. The numbers probably reflect a more rapid response to these changes in Silicon Valley than New England, but I predict the will converge at a very low percentage over the next year or so.

Pay to Play

The incidence of pay to play provision is low across the board, but higher in New England than in Silicon Valley and higher than Cooley reports. My sense, entirely subjective, is that the difference is not particularly dramatic and probably reflects a slightly more conservative investment culture in New England than in Silicon Valley. I also predict that, as the venture industry works through the current very rough fund raising environment and more funds know where the stand with investment dollars, that the incidence of pay to play provisions will both decline to a lower number and converge across the country.

Antidilution

No surprises here. Weighted average antidilution is the universal standard. Full ratchet deals are rare everywhere, and, I believe, that they reflect unique circumstances.

Conclusion

While it is nice to be able to report an upward trend in our sector of the economy, it is not time for kumbaya yet. Let’s remember that it isn’t 2007 (which was a good, but not a great, year). We are staring at some chronic problems (trends like the retirement of the baby boomers and how is that going to be paid for and the staggering debt the U.S. and other countries have run up) and some acute problems (the debt crisis in Europe and the volatility of the stock markets). We are not going to dig our way out of this hole with a strong manufacturing comeback. We need a thriving entrepreneurial tech economy to lead the way. Fortunately, this sector looks like it may come back to life.

The numbers are here

Yesterday we (Foley Hoag) released our review of Q1 venture activity and deals in New England. Here is the link to Foley Hoag Venture Perspectives. As usual, the numbers are fascinating. A big downward trend in redemption provisions. Why? Perhaps accounting reasons. A topic for another post. Also, a noticeable trend favoring entrepreneurs. Why? Perhaps just the result of an overall improvement in the economy? Series A investments seem stronger than Series B and later. Why? Perhaps because all Series A investments are optimistic whereas at least some later stage deals are not? I will write more on this subject in the next few days.

Legislating Noncompetes Away Won't Make a Difference

On March 20 of this year,  Mike Rosen, one of our Partners, wrote a post in his blog on the subject of the pending noncompetition legislation in Massachusetts. A lot of folks in the Mass entrepreneurial community have been pushing for a legislative ban on noncompetes similar to that enacted many years ago in California.

As Mike notes, legislation on noncompetes in Massachusetts took a step forward. When it, or if, it will pass remains to be seen. 

I am generally in favor of the legislation. I don’t see how it can hurt the tech community to get rid of this restraint on freedom of enterprise. 

 

But, I hasten to add that I am not particularly excited about the issue. Let’s look at what the law is in California. Certain noncompetes (employment related ones) were made illegal by statute. OK, that sounds great but… consider the basic elements of protection that a company might want from a noncompete. 

 

First and foremost: Don’t solicit my customers. Well, nonsolicits are not illegal in California (and no one is proposing to make them illegal in Massachusetts).

 

Second and secondmost: Don’t solicit my employees. Well, employee nonsolicits are not illegal in California (and no one is proposing to make the illegal in Mass).

 

Third and thirdmost (I guess I should give up with this rhetorical device before I get to sixth and sixthmost):   Don’t disclose (or use) my proprietary IP. Well, NDAs are perfectly fine in California. Does anyone think they should not be?

 

Fourth: If an employee invents something on company time or using company resources – should it belong to the company? Well, that is what the typical inventions agreement provides. 

 

You get the idea. It is like a venn diagram. There is a circle in the middle called noncompetition and there are many overlapping circles called NDA, nonsolicit, inventions and whatnot. If there is any part of the noncompetition circle that is not covered by one or another circle , it ain’t very big.

 

My point is that making employment related noncompete’s illegal won’t change much. Even Bijan Sabet (who says he tries to avoid noncompetes - see the end of his post on east coast term sheets) probably asks for all these other things (maybe he will comment here and set me straight by saying that he doesn’t go for non-solicits etc.). I could be wrong.

 

Many people in the tech community (myself included) think getting rid of noncompetes is a good idea, but it is not worth a ton of effort, and we got way bigger fish to fry – like net neutrality.

Mass TLC annual meeting and Mandel's insight into the looming recovery

 

I attended the annual meeting of Mass TLC this morning. Michael Mandel spoke and had a bunch of great insights. I want to get to what he had to say about energy and renewables but I need to go into a few preliminary items first.

Mandel starts from the premise that the most accurate measure of the state of the economy, crude though it may be, is employment. The unemployment rate is the unemployment rate. Either you are paying unemployment tax or you are not. There is no ambiguity. 

Having established this as his measure of health. He showed that one industry (communications – very broadly defined to include mobile, web, cloud etc.) actually increased employment during the recent great recession. His point is that if an industry is robust enough to grow during a recession (when everyone else is shrinking) then it will really move forward when the rest of the economy gets back to growth. So he thinks that growth in the next economic upturn will be highly driven by growth in the communications industry.

He also showed that the biotech industry continued to grow during the first part of the great recession but then flattened out as the recession wore on. So, why isn’t the biotech industry as strong as the communications industry? Well, if Mandel is to be believed, we put a lot of money and effort into the biotech industry but did not get the big needed innovations that can drive an industry. So, he is hopeful that the biotech industry will give the communications industry a boost and help the recovery along.

What is the story with the vaunted energy and renewables industry that has captured everyone’s imagination? Mandel did not even have a slide on it. So asked him. The gist of what he said was that we, as a country, have not invested nearly enough to develop enough potential new innovative technologies to have a reasonable expectation that some will develop to the point where they provide the revolutionary changes needed to move the needle on the recovery. Unless we get lucky on one of the few bets we have made, the energy and renewables industry is too far from maturity to help this time around.

I had not thought about it this way, but the amounts being invested each year in the US on energy and renewables is scary low. See my earlier post on this topic. Unfortunately, this industry does not lend itself to venture investment because so many of the technologies need large amounts of capital and have long lead times before a return can be harvested. This is really bad news for the world because we really need innovation in this space. It is also bad news for the industry because there is not a good existing investment structure.

Someone has to come up with a new investment model to attack the larger, more expensive and longer term innovations. 

 

Senator Dodd and the Accredited Investor

 

There has been a ton of discussion on the blogosphere about Senator Dodd’s ill-conceived plan to make financing harder for start-ups. Check out Fred Wilson’s blog. It will lead you to lots more stuff (in addition to the more than 165 comments – when I last looked). I don’t think there is much I can add to the general dismay over the proposed legislation.

But I did post a comment about the genesis of the term “accredited investor.” One of Dodd’s proposals is to raise the bar on who qualifies as an accredited investor. In short, for a person to be an accredited investor, he or she has to have a net worth in excess of $1 million or an annual income for the last two years of more than $200K (or $300K with spouse) and an expectation of the same in the current year. For more detail on the definition here is a link.

Accredited investors are people the SEC deems able to fend for themselves (generally). So, the standards of disclosure that sellers of securities have to meet are (generally) less stringent if they only offer and sell securities to accredited investors. (I apologize if I am dumbing this down too much. I don’t want to get too deep into lawyerspeak,) As a result, it is a far far easier process to raise money from accredited investors than from non-accredited investors.

The point of my comment is that the accredited investor definition was created by the SEC in the early 1980s and has not been amended since. The SEC thought that this level of wealth was appropriate to deem a person able to fend for him or herself thirty years ago. If you think about inflation, $1mm was a lot more in 1980 than it is today. So, why is it appropriate to have a “lower” threshold today than thirty years ago?

One argument might be that the SEC set the bar too high thirty years ago, but I don’t recall anyone really commenting on this in the time I have been practicing. On the other hand, no one (until Dodd) to my knowledge has been complaining that the level is too low.

The argument that convinces me that the existing definition is OK and should not be changed is that there is a vast difference between 1980 and today. In particular, there is a vast difference between then and today in the whole securities and investment world. The biggest difference, of course, is in the amount and accessibility of information. Anyone can find out tons of information about almost anything: people, technologies markets, securities etc. at any time of the day or night on a moment’s notice.

In addition, people are very familiar with how to obtain this information. In the 1980s there was a lot of public information available (nothing like today, but a lot) however it was actually hard to find. The SEC kept paper records. It was actually difficult and expensive to get the information. The rich could hire lawyers and accountants who knew how to obtain and understand the available data. The ordinary person could not.

To the extent that your ability to fend for yourself depends upon your ability to access information and gather opinions and insights from others, there is just way more reach than there was 30 years ago. So, despite inflation, I think the definition still works.

 

Cleantech's Investment Dilema

 

Scott Kirsner’s column in Sunday’s Globe caught my attention for a couple of reasons.

First, the levels of investment in cleantech companies in California as compared to Massachusetts is way more skewed than I would have said. But here are his numbers (attributed to The Cleantech Group LLC), and I don’t have any basis to dispute them.

State

2008

2009

     

California

$3,480,000,000

$2,100,000,000

Massachusetts

$294,000,000

$356,000,000

Texas

$88,000,000

$170,000,000

Massachusetts numbers seem scary low to me. If I did the math right, last year there was approximately 6 times as much cleantech investment in California as in Massachusetts, and, as Scott Kirsner points out, of the Massachusetts amount $100 million went to one company – A123. Texas is closer to Massachusetts than Massachusetts is to California. 

Part of the point of Kirsner’s article is that there are some systemic issues that adversely affect investment in cleantech. The principle one being that many of these companies are capital intensive. He compares them, with some justification, to biotech companies that are also capital intensive. But, as Scott points out, the biotech industry has an established practice of getting investment from large established companies in the form of joint ventures, which the cleantech industry does not have.

But, actually, it is worse than that. Big pharma understands that, at some level, it is dependent upon technology and innovation for its product and continued profits. The traditional energy industry (and oil and gas in particular) actively resist new technology. There are still plenty of people who think the future is in “drill baby drill” not in solar, wind, tidal etc. There are actually people in responsible positions that don’t’ think there is an energy problem that can’t be solved with more wells. Big pharma is basically a tech business; big energy is not. Don’t hold your breath hoping that the biotech model will bail out cleantech.

I think that Scott is predicting a not so great year for cleantech investment in 2010. I, and others, have made the next point before, but very large capital needs and long horizons to exit (to say nothing of an uncertain exit market) are not a formula that is attractive to venture capital investment.

There is going to have to be a new approach to cleantech investment for a variety of reasons including the ones just noted. Whether this means developing an industry co-investment model similar to biotech (seems unlikely any time soon for the reasons noted above) or whether it means more government partnership (seems unlikely given the debt burden our government has just taken on) is not clear to me. 

Here is a prediction. China, where there is a lot of capital and where they are more interested in funding jobs (even at economic losses) than in garnering profits soon, will have both the money and the patience to invest in the longer term enterprises that will be needed.

Maybe there is another model out there. An IPO market would help since the public might be source of the needed capital and patience. But, without something new, you should expect to be importing your energy solutions from China.

 

Peak Oil

I am no Peak Oil maven, but I read some commentary about it in the comments to one or another blog that I read regularly (perhaps Fred Wilson’s blog or Brad Feld’s or Don Dodge’s, I am not sure). Anyway it the issue was what the effect of peak oil would be on technology companies. Aside from placing a huge premium on all sorts of energy related technologies (that is why some massive percentage of investment is going into this space), I am not sure why technology should be affected differently from other industries. Anyway, it caused me to read a little about peak oil and the various debunkers of the peak oil theory. No surprises there. But it reminded me of something I have thought from time to time. I bet that all the peak oil theorists and their debunkers have their facts wrong. I can’t believe this is an original observation, but here is why:

In my capacity as corporate/securities lawyer, I have been watching clients, investment bankers, and others (by they way back in the days of oil and gas limited partnerships – the people who put those together) put together projections and financial statements. I don’t think any (perhaps a few) ever put together projections or financial statements in bad faith. But, whenever you put together these kinds of numbers you have to make choices. They can be totally legitimate and appropriate choices. Here is an example, in determining the net present value of a future payment, you have to pick a discount rate. This is a judgment call. Within the range of fair and proper, almost everyone errs on the side that benefits them.

I am guessing that the calculation of oil reserves is not an exact science. It involves judgment calls like the one I just described. Within the range of what is fair and proper, what kind of estimates do you think big oil is making?

My guess is that nobody knows what the world’s oil reserves really are (or even has a reasonably accurate guestimate). The same, by the way, applies to the calculation of demand. My guess is that nobody knows what the demand will be (or even has a reasonably accurate guestimate). The inaccuracies, of course, compound each other (that is my guess anyway). I would guess that the world reserves are less than anyone thinks (including OPEC). We may, or may not, find additional new and vast reserves – who knows?

My theory is that people who are making big bets on new enery technologies are going to get a pleasant surprise. (Although the rest of us may not find it so pleasant.)

Quattro and Apple

Marc Theermann has this to say about the acquisition of Quattro by Apple,

If I hear another quote that contains any part of the “year of mobile” sentence I will jump out of a high window. Just like the “local Starbuck coupon” example it is heavily overused, and profoundly misunderstood. The reality is that mobile advertising died today. Not because consumers will not use it, or because advertisers will not spend money. Quite the opposite. Mobile advertising will be huge. However, with the acquisition of Quattro, the pure mobile advertising industry died. As a result, there might never be “a year of mobile”. From now on, mobile advertising will become another check box in the interactive/online advertising budget. Tom Burgess, Omar and Andy have done everything right: they brought our industry to the point that it should be — But the harsh reality is: “the year of mobile” coincides with the year that mobile died (as a stand alone industry).

While Marc clearly thinks this is a regrettable event, with the continuing convergence of mobile, desktop, pads and whatever else comes along, I wonder if it was probably inevitable.

A Prozac economy for entrepreneurs? No way, no how!

David Wessel’s recent article in the Journal, “A Prozac Economy has its Costs,” asks: If we were able to invent the economic equivalent of Prozac – something that would take away the high-highs and the low-lows of our current economy (think the tech bubble of the late 90’s and the current recession) – would we elect for a prescription? Would we, given the choice between a dynamic, volatile economy with painful depressive phases, and a more mellow economy with fewer crises but a slower growth rate over the long term than its manic doppelganger, settle for a calmer existence? Though my understanding of economics is limited to my college-level macro and micro courses, from an entrepreneur’s and VC’s point of view, I think my answer would be: give me manic any day.

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Cloud Computing Event

A lot of people think cloud computing is one of the next big things.  It is obviously here, and there is a lot of hype and a lot of real activity.  MassNetComms is holding an event at the EEC (our offices in Waltham) on the topic.  Sim Simeonov wil the be the moderator.  John Considine (CloudSwitch), David Skok (Matrix), Omar Trajman (Vertica Systems) and Michael Werner (Microsoft) will be on the panel.  This promises to be an informative event. 

The cloud represents, I think, a significant economic opportunity not just for companies (and entrepreneurs who learn to use it) but for entrepreneurs that build it out.  The event is on 9/23 and starts at 8:00.  If you only attend one cloud related event this fall, it should be this one.

More on Noncompete Agreements

As everyone in the tech world knows, California has a statute making employment related noncompete agreements illegal. There is now a movement afoot in to make them illegal in Massachusetts. For reasons that I have noted before, I don’t think making these agreements illegal in Massachusetts will make much, if any, difference in the tech community. On the plus side, it will take one irritating concern off the table for employees seeking to move. But will it really change the east coast tech culture to make it more like Silicon Valley? I don’t think so. Having said that, Paul Boutin in a recent article in Wired described the Silicon Valley employment culture with these words, "Worker mobility gives the tech industry fluidity, velocity, and energy. It creates a culture in which people routinely jump from one job to another, looking to get in on the next must-have product or service. As it happens, that lack of loyalty has been a key driver of the Valley’s rapid innovation over the past three decades…" As evidence he sites AnnaLee Saxenian to the effect that job hopping facilitates the flow of knowledge between individuals and firms. I am guessing that New England has certain cultural traits that make a culture of job hopping unlikely, and doing away with noncompetes, while it will take an important irritant off the table for employees seeking to leave companies, it will not turn New England into Silicon Valley. Much more likely to have this result is for local VCs to start behaving more like west coast VCs – but that is a topic for another post.

Khosla Comments

Here is a link to the Wall Street Journal blog post on Vinod Khosla’s comments at a recent conference. Mostly what Khosla has to say is interesting because he says it. To me the most interesting thing about the WSJ blog post is that Khosla did not appear to say anything remarkable (except perhaps his comment about setting aside 3 billion acres to test various energy technologies). In fact he seems to state the obvious such as “the cheapest thing ends up winning.” Well, that is a problem for investors in new energy technologies because oil continues to be cheap (or at least cheaper than the alternatives). There will be a price per barrel at which this statement will no longer be true. I don’t know what that price is, but that price is way up there (perhaps well north of $100 per barrel). I think Khosla has been credited with actually calculating that price, but a quick internet search did not yield it. Anyway, as I (and others) have pointed out before, it could be many years before oil approaches that number. This is not a reason not to pursue alternative fuels, but it is a reason to believe that the returns on investments in alternative fuels may be farther off than say investment in social media or other technologies. By the way, from a venture perspective, if the returns on funds raised today are not expected for more than ten years, VCs wont invest. So, an alternative financing method (an alternative to the customary 10 year venture fund) needs to be found for some (maybe all) of these projects.

Monetizing Social Networking Sites

For those of us with businesses or clients in one social networking space or another, Don Dodge has a sobering post on how much traffic it takes to reach $1 million.

Under the Radar Cloud Computing Conference

I did not attend the conference, but here is an informative post  that I just ran across together with, I think, accurate observations on the current and future state of cloud computing. One take away is that adoption is here now (but perhaps there is still some resistance from IT excecs.  As the post says:

It is, however, unlikely they’ll be able to stop the cloud from coming into their companies. Just as PCs, wireless networks, and smartphones have come into the enterprise, and most importantly latched onto corporate networks behind firewalls, cloud services are coming into business as non-IT personnel pay for services on their credit cards and hook them into their workflows.

Clear sky for cloud computing

I attended the very successful Cloud Computing event sponsored by MIT on Wednesday, which Sim Simeonov and others organized. At this point the event itself may be yesterday’s news, but a few of things came out of it that seemed noteworthy to me. Some are “micro” things about the cloud itself, how it drives innovations, pricing etc., but perhaps the most compelling is that the cloud it here and people are building great profitable companies around it today compared to energy and cleantech, which get all the mindshare, but who knows when economic conditions will reach a point where these technologies will actually be profitable.

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What's Next in Social Media

I am usually a sucker for predictions about the future, especially with things having to do with the Web, and all the more so because I am particularly bad at predicting it myself. I need to admit that when I first heard about Twitter, my reaction was that it was just one too many. Things keep going in one direction until they have self-evidently gone too far, and I thought Twitter was evidence of having gone too far. But, there it was on CNN on election day. How much more mainstream can you get than the “best political team on television?”  With Wolf using Twitter and God only knows how many grandparents on Facebook, where will the social media world go next?  Well, Read Write Web has one guess as well as a number of embedded links to various social media sites that are heading off in various directions.

CEO Breakfast with Don Bulens

This morning  I attended a “CEO Breakfast” with Don Bulens, former CEO of EqualLogic (here's a video interview of him from YouTube), sponsored by The Massachusetts Network Communications Council. He commented on a couple of things that are recurring themes in this blog. 

Don made reference to slide 49 from the now famous (infamous?) Sequoia Capital’s 56 slide presentation of doom. This slide has a red line labeled “Death spiral” which shows a hypothetical company that does not trim its burn rate falling off a cliff to presumed extinction some time in ’09. It also has a green line that shows a hypothetical company that trims its expenses right away, then grows at a slow but steady rate and survives the downturn. Don’s point was that the same kind of thing happened at the end of the dotcom bubble. He notes that some companies did hunker down and survive. Constant Contact was an example that he pointed to.   His general advice is don't fall into the trap of thinking you will be the one who captures the market by maintaining spend -- if you don't make it to the other side you will be the red line.

Don also made reference to the difference between east coast and west coast VCs. As he put it (1) Silicon Valley “celebrates” risk taking in a way that is foreign to New England and (2) the significance of this difference of style between the two coasts is way overplayed. 

More on the Next Hot Thing

Further to cloud computing as one of the next hot things, take a look at this article on Rackspace in TechDirt and this article from Always On.